At Concentrix, I own the end-to-end mobile design process for Carrot’s app, from concept through high-fidelity execution on iOS and Android.
I’ve refined the information architecture to connect different parts of the member experience, and expanded the design system to support accessibility and scalability.
I conduct user research and usability testing, using qualitative and quantitative data to guide design decisions. I’ve also developed features that improved member adoption, with engagement metrics measured in the first 12 months after launch.
Earlier, at Synox, I created mobile interfaces, led user testing, and used prototypes and A/B testing to improve user-facing features. My work spans product design, user research, and development, with a particular interest in healthcare and wellness.
