Kamal Amer

Teaching English for vocational subjects and participating in systematic interdisciplinary collaboration. Monitoring pupils' academic and social progress.

Provide guidance, mentoring, and training to help clients achieve stability and a successful lifestyle. Implement changes and develop resources for behavioural change, including emotional coping and NLP certification.

Developed effective plans for job coaching and training, guided agents in learning duties, and provided training for new recruits and new projects. Responsible for preparing training materials and quality assurance checks in 5 languages.

Streamlined and implemented new sales procedures through collaboration with the sales team and improved the sales pipeline. Conducted training sessions for staff and managed Salesforce data quality and implementation.

Led and organized the team in accordance with H&M's values, planned daily tasks, and ensured quality and efficiency. Coordinated recruitment, training, and coaching, and conducted team meetings and IDP sessions.

Managed a one-year project for Google and YouTube accounts, including training, guidance, and supervision of staff. Planned and implemented the project, defined tasks and resources, and provided weekly progress reports.

Pursued a Master of Science in Applied Psychology, focusing on the application of psychological principles to real-world settings.

Completed certifications as an NLP Trainer, NLP Master Practitioner, Life Coach, Life Purpose Specialist Coach, and Hypnosis practitioner.