At PwC, I execute end-to-end US payroll operations using Oracle HCM Cloud, including regular and off-cycle payrolls. I validate payroll inputs, run HSDL uploads and bulk corrections, and support reconciliation and audit requirements.
At JPMorganChase, I led HR service delivery for US payroll operations across India and the US, managing a cross-regional team of 18. I established service reviews and SLA dashboards, and partnered with HR Technology to optimize workflows and reduce manual processes.
Earlier at JPMorganChase, I managed day-to-day US payroll execution, supported reconciliation, and conducted system validation and UAT testing for Oracle and ServiceNow releases. I also prepared payroll SOPs and supported transitions through knowledge transfer.
At Amazon, I contributed to process improvements and automation, including streamlining a vaccination process across APAC, EMEA, and North America. I also automated intermittent leave coding and paid time off in Kronos Workforce Central to eliminate pay defects.
