Open to opportunities

Kalondu Kibara

@kalondukibara

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IT Security Consultant helping clients build secure, scalable web and network systems.

Kenya

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What I'm looking for

I’m looking to help organizations strengthen security objectives by designing secure web and network systems, leading pragmatic IT security initiatives, and supporting clients with training and service reliability that drives measurable business impact.

I’m an IT service management leader with over a decade of experience spanning system security, fleet management, and hospitality technology. I translate security expertise into practical, client-focused outcomes that improve reliability and protect business operations.

In reservations and revenue-adjacent roles, I optimized occupancy and booking workflows by aligning reservation systems with revenue management strategies across multiple platforms. I achieved 92% occupancy optimization, improved booking efficiency by 40%, and supported forecasting through detailed occupancy trend assessments.

On the technical side, I’ve led system security initiatives across government, hospitality, and fleet management contexts. I deliver hands-on training to clients and internal teams, and I’ve supported fleet tracking operations with real-time platform support and proactive issue resolution for up to 8 client accounts.

I’m passionate about leveraging cybersecurity expertise to design secure, efficient systems and strengthen security protocols through continuous learning. I enjoy fostering collaborative environments where measurable business impact is the goal—from measurable system performance to stronger security architecture.

Experience

Work history, roles, and key accomplishments

Director of Business Development

Frozen Desserts Limited

Sep 2020 - Feb 2024 (3 years 5 months)

Bar and Restaurant

Customer Service Specialist

Self-employed

Sep 2020 - Feb 2024 (3 years 5 months)

Worked as a customer service specialist for a self-employed business, providing client-facing support.

Reservations Agent

The Lazizi Premiere Hotel Nairobi

Jan 2016 - Aug 2018 (2 years 7 months)

As a vital link between guests and hotel operations, I evolved into a strategic reservations specialist, mastering the art of balancing occupancy optimization with personalized guest service. By aligning reservation systems with revenue management strategies, I led efforts to streamline booking operations, optimize inventory and drive profitability. My role expanded beyond transactional tasks to e

Guest Relations Reservation Management Internet Distribution Systems Problem Solving Inventory Control Attention To Detail

Systems Support Representative

Africa Fleet Management Solutions Ltd

Oct 2011 - Jul 2013 (1 year 9 months)

At Africa Fleet Management Solutions, I emerged as a vital technical liaison, guiding clients and internal teams through the evolving landscape of GPS fleet tracking technology. I provided hands-on training, real-time platform support and proactive issue resolution for up to 8 client accounts. By combining analytical insight with collaborative innovation, I helped shape better service delivery mod

Client Training Troubleshooting Technical Support Data Analysis Stakeholder Engagement Fleet Management

IT Intern

Ministry of Co-operative Development & Marketing

Jun 2010 - Aug 2010 (2 months)

During my internship at the Ministry, I gained hands-on experience in IT systems management within a structured government environment. I supported software updates, hardware maintenance and user troubleshooting, while contributing to the accuracy of ministry databases. Working alongside seasoned professionals, I developed a strong understanding of public sector technology operations, network admi

system updates Hardware Maintenance Problem Solving Data Entry

Education

Degrees, certifications, and relevant coursework

Universidad de Cantabria

Secure Web Applications Certificate – Erasmus Programme by the European Union, Computer and Information Systems Security/Information Assurance

2014 - 2014

-WEB Application Attacks;
-WEB Application Integration;
-Secure Software Development Lifecycle;
-Protection of the Applications and of Network Access;
-Prevention of Critical Attacks on e-Health Networks;
-Authentication using Biometric Techniques;
-Vulnerabilities of Cloud and Virtualization Network;
-Third Party Integration Security;
-Smartcard Security Management; and
-Digital and Networ

University of South Wales

Master of Science (M.Sc.), Computer Systems Security

2013 - 2014

-Network Security;
-Practical Unix Security;
-Practical Windows Security;
-Independent Study;
-Vulnerability Development;
-Project Management and Research Methodology; and
-MSc Project.