Kaleem Ullah
@kaleemullah1
Medical Billing & RCM Specialist improving U.S. revenue cycles and collections.
What I'm looking for
I’m an experienced Medical Billing & RCM Specialist with 3+ years improving U.S. healthcare revenue cycles. I focus on driving results in denials reduction, AR follow-up, and workflow optimization—so practices can collect faster and operate more smoothly.
In my recent role, I reduced claim denials by 25% through thorough analysis and timely resolution of complex billing issues. I also enhanced collections by streamlining AR follow-up workflows and strengthening payer communication, earning Best Employee recognition (Jan & March).
Previously, I improved EDI performance by cutting transaction errors by 30% and boosting processing efficiency by 25%. I’m comfortable enhancing EDI processes end-to-end, then validating improvements through clear troubleshooting and consistent follow-through.
Earlier in my career, I worked as an Appointment Scheduler supporting a busy clinic by managing patient scheduling to ensure optimal provider availability. I also led a team in a U.S.-based call center, improving performance by 20% and customer satisfaction by 35% through effective communication and teamwork. I’m now seeking a full-time remote role to leverage my expertise and contribute to practice growth.
Experience
Work history, roles, and key accomplishments
Appointment Scheduler
Crescent Physical Therapy
Sep 2024 - Present (1 year 11 months)
Managed patient appointment scheduling for a busy New York–based clinic, ensuring optimal provider availability. Awarded Best Employee (Jan & March) for outstanding performance and accuracy.
AR & Denials Specialist
Cube Healthcare System
Jan 2022 - Aug 2024 (2 years 7 months)
Reduced claim denials by 25% through thorough analysis and timely resolution of complex billing issues. Enhanced collections by streamlining AR follow-up workflows and payer communications; awarded Best Employee (Jan & March).
EDI Specialist
Cube Healthcare System
Dec 2021 - Jun 2022 (6 months)
Improved EDI processes, cutting transaction errors by 30% and boosting processing efficiency by 25%. Supported EDI processing and enhancement activities to improve overall workflow accuracy and speed.
Senior Agent (CSR)
U.S. Based Call Center
Apr 2020 - Apr 2021 (1 year)
Led a team that increased performance by 20% and customer satisfaction by 35% through effective communication and teamwork. Managed customer interactions and contributed to service improvements.
Education
Degrees, certifications, and relevant coursework
Allama Iqbal Open University (AIOU)
Bachelor of Arts
Earned a Bachelor of Arts degree from Allama Iqbal Open University (AIOU).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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