KAJJAN User
@kajjanuser
Digital Solutions Associate with experience in hotel pre-checks and social media operations, improving guest communication and online engagement.
NigeriaWhat I'm looking for
At Emerging Travel Group, I worked as an Online Hotel Precheck Specialist, contacting guests to verify identification and payment details and processing pre-authorizations and room assignments in the property management system.
I coordinated special requests with hotel departments and handled digital keys, mobile check-in instructions, and pre-arrival communication to support a seamless guest experience.
At HotStop Eatery, I created visual content, managed online community engagement and customer service interactions, and executed promotional campaigns to build brand awareness and foot traffic.
My earlier experience includes operating mainframe, server, and network systems at Pep Tech Computer School, along with customer-facing and food-safety roles. I’m seeking a Digital Solutions Associate role at a forward-thinking tech company where I can apply my experience in customer service, digital content, online sales coordination, and AWS fundamentals.
Experience
Work history, roles, and key accomplishments
Proactively contacted guests to collect and verify identification and payment details, processed pre-authorizations and room assignments, coordinated special requests, and managed pre-arrival communication to ensure a seamless guest experience.
Social Media Handler
HotStop Eatery
Jun 2023 - Jan 2025 (1 year 7 months)
Created compelling visual content, managed online community engagement and customer service interactions, and executed promotional campaigns to drive brand awareness and foot traffic.
Sanitation Specialist
7up Company
May 2023 - Jun 2023 (1 month)
Performed critical frontline duties in a highly regulated food and beverage manufacturing environment, adhering to strict health, safety, and Good Manufacturing Practices (GMPs).
Cashier
Alakazam Eatery
Aug 2022 - Dec 2022 (4 months)
Completed financial transactions accurately and efficiently, maintaining a well-balanced book at the end of each day.
Bread Packaging Moderator
Tea Time Bakery
Feb 2022 - Jul 2022 (5 months)
Served as the final visual and procedural checkpoint between the bakery's production line and the consumer, ensuring every product meets standards for safety, quality, presentation, and accuracy.
Computer Operator
Pep Tech Computer School
Feb 2018 - Jul 2018 (5 months)
Monitored and operated the company's mainframe, servers, and network systems, ensuring smooth and secure machine room operations.
Education
Degrees, certifications, and relevant coursework
MindLuster
AWS Cloud Practitioner (in view), Cloud Computing
Completed the AWS Cloud Practitioner (in view) course.
University of Abuja
Bachelor of Science, Mathematics
2020 - 2025
Pursued a Bachelor of Science in Mathematics at the University of Abuja from 2020 to 2025.
Government Secondary School, Yar Kas
First School Leaving Certificate (WAEC), General and Basic Knowledge
2014 - 2017
Completed secondary education and obtained the First School Leaving Certificate (WAEC).
ALX Africa
Professional Foundation Course, Professional Foundation
Completed a Professional Foundation Course.
learnprompting
ChatGPT for Everyone, Artificial Intelligence
Completed the ChatGPT for Everyone course.
learnprompting
Intro to Prompt Hacking, Artificial Intelligence
Completed the Intro to Prompt Hacking course.
Teacher Record
Teaching English as a Foreign Language (TEFL), Education
Completed the Teaching English as a Foreign Language (TEFL) course.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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