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Kaan AkçayKA
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Kaan Akçay

@kaanakay

Customer support representative who handled Turkish live chat enquiries and prepared Etsy listings and short CapCut videos.

Turkey
Message

I answered Turkish live chat enquiries about account access, payments and platform use, following internal support procedures while working rotating shifts.

In my independent digital projects, I prepared Etsy product listings, descriptions and visuals, and handled customer messages and order-related tasks.

I also edited and published short YouTube videos using CapCut, selecting clips, adding opening text, making cuts and reframing videos vertically.

Experience

Work history, roles, and key accomplishments

IP
Current

E-commerce and Video Content

Independent Digital Projects

Sep 2024 - Present (2 years 2 months)

Prepared Etsy product listings, descriptions, and visuals; handled customer messages and order-related tasks. Edited and published short YouTube videos using CapCut.

RS

Live Chat Customer Support

Remote Customer Support

Jan 2026 - May 2026 (4 months)

Answered Turkish live chat enquiries about account access, payments, and platform use. Followed internal support procedures while working rotating shifts.

Education

Degrees, certifications, and relevant coursework

SL

Sabancı 50. Yıl Anadolu Lisesi

High School Diploma, General Studies

Completed high school education with an English language track.

Tech stack

Software and tools used professionally

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