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Kaamini Soni

@kaaminisoni

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HR professional with WordPress development and tech support experience driving digital recruitment solutions.

India

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What I'm looking for

I seek a role where I can combine HR and digital skills—managing recruitment, improving HR processes, and maintaining web/content assets in a collaborative growth-focused team.

I am an HR professional with hands-on experience in recruitment, employee relations, and HR policy development, complemented by technical experience in tech support and IT training. I have managed end-to-end hiring processes and conducted performance reviews while building HR procedures.

I successfully developed Talentmines.in, a recruitment company website using WordPress, where I designed site structure, managed plugins, implemented basic SEO, and ensured responsive design and content updates. I supported users in a tech support role by answering enquiries across channels, creating troubleshooting documentation, and maintaining interaction logs.

I hold an M.Sc. in IT and a B.Sc. in Computer Science, and I combine HR knowledge with digital and content skills to deliver practical recruitment technology solutions for growth-oriented organizations.

Experience

Work history, roles, and key accomplishments

Tech Support Intern

Gao Tek

Apr 2024 - Jul 2024 (3 months)

Provided multi-channel technical support via email, chat, and phone, created and updated troubleshooting documentation, and maintained customer interaction logs to improve issue resolution efficiency.

Technical Support Customer Service Troubleshooting Documentation CRM Email Support Chat Support Phone Support

Human Resource Manager

Rai Computing Services

May 2016 - May 2018 (2 years)

Managed end-to-end recruitment, developed HR policies and procedures, conducted performance reviews, and handled employee relations to support organizational HR needs.

Recruitment Onboarding HR Policies Performance Management Employee Relations Interviewing Sourcing HR Documentation

IT Trainee

Grasim Industries

Jun 2008 - Jul 2008 (1 month)

Developed a Mark Sheet Generation project using MS Visual Basic and MS Access during a short-term IT traineeship, demonstrating basic application development and database skills.

Visual Basic MS Access Application Development Database Design Reporting VB6 Data Entry Debugging

WordPress Developer

Talentmines

Designed and developed the Talentmines.in recruitment website using WordPress, managing site structure, plugins, basic SEO, responsive design, and content updates to improve user experience.