JIJustin Isla
@justinisla
Software engineer with a strong interest in technical writing.
ZimbabweWhat I'm looking for
I am a software engineer with a strong interest in technical writing, dedicated to translating complex processes into clear, accessible language. My experience spans creating internal documentation and knowledge-sharing resources, collaborating across teams to enhance understanding and adoption of software solutions. I am eager to leverage my technical expertise and communication skills in a technical writing role.
Throughout my career, I have held positions as a Senior Software Engineer at Capital One and AT&T Cybersecurity, where I developed detailed documentation for REST APIs and business rules, and led knowledge-sharing presentations. My ability to collaborate with stakeholders has been instrumental in supporting product releases and ensuring clarity around business logic and workflows. I thrive in Agile environments, utilizing Scrum practices and CI/CD pipelines to deliver high-quality software solutions.
Experience
Work history, roles, and key accomplishments
Senior Software Engineer
Capital One
Jan 2025 - Present (5 months)
Created detailed documentation for REST APIs and business rules powering the automated credit limit increase process. Collaborated with stakeholders to support the release of an automatic credit limit increase decisioning engine, ensuring clarity around business logic and workflows. Planned and documented new product features, refining Jira user stories to define scope and align development effort
Senior Software Engineer
AT&T Cybersecurity (LevelBlue)
Jul 2020 - Present (4 years 11 months)
Wrote internal documentation using Confluence and Lucidchart to outline development environment setup and illustrate system architecture. Led knowledge sharing presentations with stakeholders and training teams to explain new threat hunting features for the USM Anywhere SaaS cybersecurity solution. Authored troubleshooting guides and incident response documentation to support the resolution of pro
Software Engineer Intern
AT&T
Jun 2019 - Present (6 years)
Prepared and delivered business presentations showcasing a new emergency preparedness application for AT&T employees. Developed automated C# test suites for a cybersecurity quote-to-cash application to ensure functionality of critical backend components.
Education
Degrees, certifications, and relevant coursework
UUUniversity of Illinois at Urbana-Champaign
Bachelor of Science, Computer Science
Studied computer science at the University of Illinois at Urbana-Champaign, focusing on core principles and applications. Gained foundational knowledge relevant to software engineering and technical communication.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
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