Open to opportunities

Justine Chukwuma

@justinechukwuma

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Human resources and analytics professional delivering data-driven talent optimization and operational excellence.

Nigeria

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What I'm looking for

I’m looking to deliver data-driven talent optimization and operational excellence in a growth-focused team. I want to use analytics, HR insights, and AI-enabled evaluation to improve hiring, performance, and competitive advantage across diverse industries.

I’m a strategic analytics and leadership professional focused on turning people insights into measurable organizational outcomes. I bring experience spanning HR analysis, workforce planning, and practical operational support across schools and service environments.

In my HR roles, I’ve performed comprehensive HR analysis, supported workforce planning and policy development, and strengthened hiring outcomes through conflict management and emotional intelligence. I’m especially proud of the impact I’ve driven by identifying talent, building strong teams, and handling hiring challenges smoothly.

Alongside HR, I’ve led teams and operations—supervising customer service agents, improving handling time by 20%, managing system security operations, and supporting learning outcomes through inquiry-based chemistry tutoring. I’m energized by work that combines data-driven decision-making with innovation, including AI integration and statistical evaluation to improve performance.

Experience

Work history, roles, and key accomplishments

Current

Chemistry Tutor

Current

Madonna Schools

Jan 2021 - Present (5 years 4 months)

Delivered engaging chemistry instructions to students across multiple topics, supporting improved understanding of the subject. Adapted teaching delivery to learner needs to maintain strong classroom engagement.

Chemistry Tutoring Lesson planning Classroom Instruction Student Engagement Educational Assessment Communication Skills Microsoft PowerPoint Microsoft Excel AI Tools

Current

Human Resources Manager

Current

Madonna Schools

Jan 2020 - Present (6 years 4 months)

Performed comprehensive HR analysis to support workforce planning and improve internal policies. Contributed to operational effectiveness through structured HR planning and documentation.

Human Resources Management Workforce Planning Policy Development Leadership Conflict Management Microsoft Office Information Security

NYSC Teaching

NYSC - GSS Gwarzo

Jan 2019 - Jan 2020 (1 year)

Simplified chemistry lessons using an inquiry-based approach to improve student understanding. Supported effective lesson delivery and learner-centered instruction during service.

Inquiry Based Instruction Student Support Classroom Management Communication Skills Time Management

Control Room Manager

CJ Net Cafe

Jan 2018 - Jan 2019 (1 year)

Supervised a team of seven customer service agents and reduced handling time by 20%. Managed computer software applications and oversaw system security operations to support reliable day-to-day service.

Team Leadership Handling Time Optimization Security Operations Computer Operation Software Management Performance Improvement Communication Skills Time Management

Stockbook & Sales Officer

Charity NBL Depot

Jan 2012 - Jan 2014 (2 years)

Managed stockbook records and supported sales operations as a sales/account officer. Spearheaded sales activities, increasing annual revenue by 60%, through improved sales execution and reporting discipline.