Junel Sachi Sain

Assigned to the Escalation Department, handling and resolving guest concerns through outbound calls and email support. Ensured timely and effective solutions while maintaining a positive customer experience.

Conducted user behavior research to guide the design of an intuitive and user-friendly mobile application. Responsible for creating a seamless user interface focused on accessibility and usability.

Provided excellent customer service by taking orders, serving food, and assisting guests. Ensured a smooth and pleasant dining experience through attentive and courteous interactions.

Studied advanced topics in computer science, including software development, algorithms, and data structures. Focused on practical application and problem-solving in various computing domains.

Completed foundational coursework in computer technology, covering essential programming concepts and hardware principles. Gained practical skills in computer operations and basic system maintenance.

Undertook studies in Home Economics, focusing on practical life skills and household management. Developed competencies in various domestic arts and sciences.

Completed an intensive two-month training focused on enhancing skills in food and beverage service, customer interaction, table setting, and hospitality standards. Acquired practical knowledge and techniques essential for professional service in the hospitality industry.