Jose Pallares

I’m a dedicated logistics and customer service professional who values collaboration, enthusiasm, and a positive, solutions-first mindset. I aim to achieve results that reflect my skills while directly supporting the team’s success.

In my current role as a Logistics Coordinator at LeanSolutionsGroup, I verified rate discrepancies, processed corrective adjustments, and applied payments to maintain accurate account balances. I also resolved shipping challenges by improving communication across departments, managing transportation logistics, coordinating shipments, and overseeing deliveries.

Previously at Sykes, I handled Customer Support / Sales by providing outstanding service, developing strong client relationships, and generated leads to secure sales—surpassing sales goals through teamwork, upselling, and cross-selling. Earlier as an Accounting Specialist, I performed invoice verification, payment preparation, and documentation checks, then resolved customer inquiries about invoices, discrepancies, and payment statuses.