Julietta Rivera

I am a dedicated professional with a strong background in insurance and financial administration, currently serving as an Insurance/Financial Representative at 24/7 Dental. My experience spans roles at Top Dental Care and State Farm, where I honed my skills in patient relations, financial counseling, and team collaboration.

In my current role, I manage high-volume schedules, verify insurance benefits, and resolve billing discrepancies, significantly reducing outstanding claims. I also train new staff, enhancing team productivity. Previously, at Top Dental Care, I implemented new policies and payment plans that improved financial processes.

My internship at State Farm deepened my understanding of customer service and administrative efficiency, supporting sales goals and maintaining accurate records. I am committed to fostering trust and ensuring compliance in all my professional endeavors.