Open to opportunities

Juliet Chinedu Nathaniel

@julietchinedunathani

Message

I am a customer service professional with strong administrative and communication skills.

Nigeria

Message

What I'm looking for

I seek a customer-facing or administrative role where I can apply my communication, MS Office, and sales skills within a collaborative team that values accuracy, growth, and measurable customer satisfaction improvements.

I am a dedicated customer service and administrative professional with an HND in Mass Communication and years of practical experience supporting legal, education, and commercial teams.

I have worked as a secretary at Heritage Solicitors, taught during my NYSC posting, and served as a customer service representative at multiple companies, where I managed diaries, arranged appointments, prepared reports, taught Christian Religious Studies, and built sales relationships.

I hold diplomas in Computer applications (MS Word, Excel, QuickBooks, Internet) and Fashion/Designing, which complement my technical and creative strengths. I enjoy teaching, reading, and writing and take pride in precise, reliable work.

I strive for excellence, work well independently or in teams, and seek roles where I can apply my customer relationship, administrative, and communication skills to drive improvement and service satisfaction.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Brae Therapy Center

Mar 2023 - Jul 2024 (1 year 4 months)

Managed customer relationships and front-desk operations, maintained client communication and supported service delivery from Mar 2023 to Jul 2024.

Customer Service Sales Communication client support

Customer Service Representative

Simmy-Frank West Africa Ltd

Oct 2019 - Dec 2022 (3 years 2 months)

Maintained and established sales relationships, assessed customer needs and recommended appropriate products, supporting sales and client retention from Oct 2019 to Dec 2022.

Customer Service Sales Relationship Management Communication Customer Retention

Teacher

Community Secondary School Rumuepirikom

Jul 2018 - Jun 2019 (11 months)

Prepared lesson plans and taught Christian Religious Studies to secondary school students during NYSC service, delivering curriculum and assessing student progress from Jul 2018 to Jun 2019.