Julia Young

As a Senior Integration Specialist at Amwell, I manage technical health integration issues, utilizing JavaScript to build pricing codes and serving as the primary troubleshooting contact for health plan integrations. I have successfully completed over 100 integrations with major health systems and health plans, ensuring client needs are met through effective communication and technical expertise.

In my role as Supervisor for the Health Plan Integration Department, I lead the integration cycle, coordinating with leadership and clients to develop and test EDI logic. I train specialists on X12 271 data and participate in technical discussions to ensure successful health plan integrations.

As Service Operations Lead, I coordinated SME support for product implementation, facilitated communication across teams, and managed EDI integrations. I prepared for Release Management meetings and ensured critical upgrades and patches were prioritized for deployment.

In my role as a Medical Billing Specialist, I reviewed and submitted claims, communicated with members regarding charges, and ensured accurate billing practices.

As a Customer Support Specialist, I provided technical support to clients, developed training materials, and collaborated with teams to improve product processes, ensuring a high-quality support experience.

As a Practice Support Analyst at Tufts Medical Center, I produced high-volume reports, assisted clinical departments with billing practices, and ensured effective communication between departments to maximize reimbursement.

Completed a Master's degree focusing on Health Informatics and Management, gaining expertise in the integration of health information systems and data management.

Earned a Bachelor's degree in Health Care Management, providing a strong foundation in healthcare operations and management principles.