Juliana Armand
@julianaarmand
Experienced Shift Manager skilled in team leadership and operational efficiency.
What I'm looking for
As a dedicated Shift Manager with three years of experience in fast-paced environments, I excel in team leadership, time management, and conflict resolution. My background includes a strong ability to creatively solve problems and enhance team dynamics, supported by my volunteer work as an Assistant Den Leader for Cub Scouts. I aspire to leverage these skills in a collaborative setting to drive operational efficiency and team success.
In my previous roles, I have demonstrated my commitment to improving customer satisfaction and operational processes. At Pizza Hut, I streamlined staff scheduling to optimize labor costs, which resulted in improved service efficiency during peak hours. I also coordinated training sessions for new employees, fostering a supportive work environment that enhanced team performance. My experience as a Personal Care Assistant further honed my ability to provide compassionate support and develop personalized care plans, ensuring comprehensive client well-being.
I am passionate about creating positive experiences for both customers and team members. I believe that effective communication and collaboration are key to achieving success in any operational setting. I am eager to bring my skills and experience to a new role where I can contribute to a thriving team.
Experience
Work history, roles, and key accomplishments
Personal Care Assistant
Help at Home
Aug 2024 - Dec 2025 (1 year 4 months)
Provided compassionate personal care and assistance with mobility to clients, enhancing their daily living and independence. Coordinated with healthcare professionals to create personalized care plans, ensuring comprehensive support and monitoring client progress.
EVS Associate
Silver Slipper Casino
Apr 2024 - Jul 2024 (3 months)
Monitored and maintained facility cleanliness, ensuring a safe environment and achieving high customer satisfaction. Collaborated with team members to streamline waste management processes and conducted regular inspections to identify maintenance needs.
Cashier
Home Depot
Jun 2022 - Jan 2023 (7 months)
Processed transactions efficiently and maintained cash register accuracy through diligent record-keeping, minimizing discrepancies. Assisted customers in locating products, fostering a welcoming environment and building rapport.
Shift Manager
Pizza Hut
Dec 2015 - Jan 2018 (2 years 1 month)
Streamlined staff scheduling and implemented inventory management techniques to optimize labor costs and reduce waste, improving profitability. Coordinated training sessions for new employees and analyzed customer feedback to refine menu offerings, enhancing team performance and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
University of New Orleans
DUAL ENROLLMENT, Elementary Education and Teaching
Participated in a dual enrollment program while in high school. Focused on foundational coursework related to elementary education and teaching methodologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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