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Julia Machado Ribeiro Da Silva

@juliamachadoribeirod

Guest Relations Coordinator at Raffles Europejski Warsaw, tailoring stays and coordinating bespoke experiences for VIP guests.

France
Message

At Raffles Europejski Warsaw, I manage personalized stays and bespoke guest experiences for discerning and high-profile guests, translating their preferences into tailored arrangements.

I coordinate complex itineraries, special occasions and exclusive experiences across hotel departments, external partners and premium suppliers. I also handle high-priority and last-minute requests with discretion.

At Bvlgari Hotel Paris, I supported VIP guests with schedules, logistics, stays and bespoke requests as a Butler Intern. My experience also includes butler service at Raffles Europejski Warsaw and food and beverage roles at Bvlgari Hotel Paris and Crystal Mountain Resort Wisla.

Experience

Work history, roles, and key accomplishments

LM

Practical Trainee

Les Roches Marbella

Sep 2021 - Feb 2022 (5 months)

Gained practical experience across service, stewarding, and front-office operations.

CW

Food & Beverage Intern

Crystal Mountain Resort Wisla

May 2021 - Sep 2021 (4 months)

Developed foundational guest-service experience across hostess, waiter, bar, and food-runner responsibilities.

Education

Degrees, certifications, and relevant coursework

Les Roches Global Hospitality Education logoLE

Les Roches Global Hospitality Education

Bachelor of Science, Global Hospitality Management

2021 - 2025

BSc Global Hospitality Management – Luxury Management from Les Roches Global Hospitality Education, 2021-2025.

IK

International School of Krakow

International Baccalaureate, International Baccalaureate

International Baccalaureate from International School of Krakow, completed in May 2021.

Sommet Education logoSE

Sommet Education

Certification, Luxury Experience & Event Management

Luxury Experience & Event Management certification from Sommet Education.

AE

AD Excellence

Certificate of Excellence, Etiquette & Protocol

Etiquette & Protocol Certificate of Excellence from AD Excellence.

Inside LVMH logoIL

Inside LVMH

Certificate, Operations & Supply Chain, Retail & Customer Experience

Certificate in Operations & Supply Chain, Retail & Customer Experience from Inside LVMH.

HubSpot Academy logoHA

HubSpot Academy

Certification, Marketing

Marketing Certification from HubSpot Academy.

Tech stack

Software and tools used professionally

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