Julia Fantin

I’m a Tier 2 Technical Support Specialist for iOS and Apple devices, and I currently work in the technology industry. Over the past five years, I’ve developed strong analytical, communication, and problem-solving skills while supporting users with technical needs.

In addition to technical support, I have over one year of experience contributing to Apple Intelligence by reviewing AI-generated conversations. This work strengthened my ability to evaluate information carefully and maintain quality and consistency.

I also have solid knowledge of LGPD and GDPR, enabling me to recognize potential fraud patterns, privacy risks, and compliance concerns while handling sensitive information. I’m comfortable applying privacy and compliance awareness as part of day-to-day support work.

I had other job experiences like chat, email and social media support and Back-office, which helped me build a broad support mindset and reach my current level. I would be grateful for the opportunity to join your team and contribute to company's success.