Open to opportunities

Judith Onumara

@judithonumara

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Detail-oriented data entry specialist with strong customer service skills.

Nigeria

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What I'm looking for

I am looking for a role that values efficiency and offers growth opportunities.

I am a highly organized and detail-oriented professional with three years of experience in data entry, customer service, and administrative systems. My proven ability to enhance operational efficiency and maintain accurate records has allowed me to deliver exceptional customer service consistently. I am dedicated to maintaining a high level of professionalism and accuracy in all tasks, ensuring that I contribute positively to my team and organization.

In my recent role as a Data Entry Specialist at Holy Rosary Medical Centre, I accurately entered and maintained large volumes of data with a 99% accuracy rate. I utilized tools such as Microsoft Excel and CRM software to organize and analyze data effectively. My previous experience as a Customer Service Officer at First Katalyst Marketing allowed me to develop strong communication skills, where I resolved inquiries and complaints while assisting clients with product information and purchases.

Throughout my career, I have demonstrated my ability to multitask and integrate technology to streamline processes and improve productivity. I am passionate about continuous learning and professional development, and I am eager to bring my skills to a new opportunity where I can make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Data Entry Specialist

Holy Rosary Medical Centre

Jan 2023 - Dec 2024 (1 year 11 months)

Accurately entered and maintained large volumes of data in company systems with a 99% accuracy rate. Managed and updated databases, ensuring all information was current and free of errors. Used tools such as Microsoft Excel, Google Sheets, and CRM software to organize and analyze data effectively.

Data Entry Database Management Microsoft Excel Google Sheets CRM Software Data Analysis Record keeping

Customer Service Officer

First Katalyst Marketing

Jan 2022 - Dec 2023 (1 year 11 months)

Delivered personalized customer service to resolve inquiries and complaints effectively. Assisted clients with product information, purchases, and issue resolution via phone, email, and in person. Built and maintained a customer database, recording interactions and preferences for future use.

Customer Service Problem Solving Communication Client Relations Database Management Microsoft Office Suite CRM Tools

Administrative Support Officer

Federal Medical Centre

Jan 2021 - Jan 2021 (0 months)

Scheduled and coordinated meetings, appointments, and events for a team of 15 staff members. Drafted, edited, and proofread correspondence, presentations, and reports for management. Monitored office supplies and processed procurement requests to ensure smooth operations.

Administrative Support Scheduling Meeting Coordination document preparation Report Writing Office Management Procurement Organizational Skills

Communication Specialist

Self Employed

Jan 2020 - Jan 2020 (0 months)

Designed and executed communication plans to align with business goals. Conducted staff training sessions online on effective internal and external communication strategies. Drafted newsletters, email campaigns, and social media content to engage target audiences.

Communications Planning Training Delivery Content Creation Social Media Management Email Marketing Cross Functional Collaboration Branding Public Relations

Education

Degrees, certifications, and relevant coursework

Nnamdi Azikiwe University

Bachelor of Arts, Music

Studied Music at Nnamdi Azikiwe University, focusing on various aspects of musical theory and practice. Completed a comprehensive curriculum to earn a Bachelor of Arts degree.