Open to opportunities

Oluwatobi Owoeye

@oluwatobiowoeye

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Detail-oriented Data Entry and Customer Support Specialist.

Nigeria

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What I'm looking for

I am looking for a role that values attention to detail and offers opportunities for professional growth in customer support and data management.

I am a detail-oriented and highly efficient Data Entry and Customer Support Specialist with several years of experience in data management, customer service, and administrative support, particularly in the healthcare and pharmaceutical sectors. My ability to handle high-volume data entry tasks with speed and accuracy has allowed me to maintain database integrity while delivering excellent customer experiences.

Throughout my career, I have developed strong problem-solving abilities and effective communication skills. At the Lagos State Health Service Commission, I managed and processed large volumes of prescription data, collaborated with multidisciplinary teams, and optimized workflows to enhance customer satisfaction. My internships at various pharmacies have further honed my skills in customer support and administrative tasks, ensuring compliance with regulatory standards and maintaining accurate records.

Experience

Work history, roles, and key accomplishments

Data Entry & Customer Support

Lagos State Health Service Commission

Feb 2024 - Jan 2025 (11 months)

Managed and processed large volumes of prescription data with high accuracy. Provided customer support by assisting patients with medication inquiries and ensuring seamless service. Collaborated with a multidisciplinary team to optimize workflow and enhance customer experience.

Data Entry Customer Service Database Management Microsoft Office Suite CRM Systems Problem Solving Communication Teamwork

Data Entry Specialist

Rotamedics Pharmacy

May 2021 - Sep 2023 (2 years 4 months)

Accurately recorded patient prescription details into the pharmacy database. Assisted in customer support by responding to inquiries and resolving issues efficiently. Maintained digital and physical patient records, ensuring compliance with regulatory standards.

Data Entry Customer Support Sales Data Analysis Compliance Microsoft Office Suite Problem Solving Communication

Customer Support & Administrative Assistant (Internship)

Alpha Pharmacy and Stores Limited

Oct 2020 - Mar 2021 (5 months)

Managed and updated customer information in the CRM system. Provided front-line customer support, answering queries and addressing concerns. Assisted with inventory management by entering stock data and verifying stock levels.

CRM Management Customer Support Inventory Management Data Entry Communication Problem Solving Teamwork

Data Entry & Support Assistant (Internship)

Matador Dafon Pharmaceuticals Limited

Aug 2015 - Jan 2017 (1 year 5 months)

Entered and verified pharmaceutical inventory data to maintain accurate records. Assisted customers by providing detailed information about medications and services. Supported administrative tasks such as scheduling and document organization.

Data Entry Customer Support Inventory Management Administrative Support Communication

Education

Degrees, certifications, and relevant coursework

University of Ilorin

Bachelor of Pharmacy, Pharmacy

2018 - 2023

Grade: 4.02 / 5

Completed a Bachelor of Pharmacy program with a focus on pharmaceutical sciences, drug formulation, and patient care. Achieved a CGPA of 4.02 out of 5, demonstrating strong academic performance and a commitment to the field.