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Juan Zamudio

@juanzamudio

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I improve Spanish content through editing, cultural analysis, and quality assurance.

Colombia

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What I'm looking for

I'm looking to contribute Spanish language quality assurance, content evaluation, linguistic feedback, and cultural analysis to AI training or communication projects that value reliable, culturally accurate language.

I create, edit, and evaluate Spanish-language content for clarity, correctness, tone, cultural relevance, and audience fit. My work spans websites, social media, campaigns, educational materials, and communication workflows.

At L’andante Bikes and Palladium Bikes, I developed content strategies, edited communications, managed online communities, and coordinated campaigns with public, private, and community stakeholders. At Liigu and Teleperformance, I supported international customers in English and Spanish while maintaining accurate documentation and structured processes.

I also teach Communication Theory, Language, and Narrative at Compensar University, where I design learning materials and give detailed feedback on writing and argumentation. With a master’s in Semiotics from the University of Tartu, I bring discourse analysis and cultural interpretation to Spanish language quality assurance and AI training projects.

Experience

Work history, roles, and key accomplishments

Current

Adjunct Professor

Current

Compensar University

Jan 2026 - Present (8 months)

Teaches undergraduate courses in Communication Theory, Language, and Narrative. Designs educational materials and provides detailed feedback on written assignments.

Communication Theory Language Narrative Educational Content Development Feedback pedagogy

Implementation Consultant and Customer Support Specialist

Liigu

Jan 2024 - Dec 2024 (11 months)

Managed customer communication in English and Spanish for international transportation services. Reviewed and handled customer requests involving payments, bookings, and vehicle support.

Customer Support Communication Skills Documentation Confluence Slack Zendesk Remote Collaboration

Customer Support Specialist

Teleperformance

Jan 2021 - Dec 2022 (1 year 11 months)

Provided bilingual customer support in English and Spanish for international hospitality partners. Reviewed cases involving reservations, payments, and policies.

Bilingual Support Customer Service Communication Skills Problem Solving Training

Public Relations Specialist, Content Editor, and Community Manager

L’andante Bikes / Palladium Bikes

Jan 2015 - Dec 2022 (7 years 11 months)

Created, edited, and reviewed Spanish-language content for websites, social media, and campaigns. Managed online communities and coordinated communication campaigns.

Content Creation Editing Proofreading Social Media Community Management Content Strategy Research

Content Editor and Community Manager

Aracnia Studios Ltda.

Jan 2017 - Dec 2018 (1 year 11 months)

Created, edited, and optimized Spanish digital content including blog articles and social media materials. Reviewed content for grammar, structure, and brand voice.

Content Editing Proofreading Social Media Research Community Management

Project Coordination Assistant and Public Relations

Fundación Renacer / The Code

Jan 2015 - Dec 2016 (1 year 11 months)

Supported project coordination through documentation, scheduling, and reporting. Developed communication materials for social impact projects.

Project Coordination Documentation Communication Skills Public Relations

Teacher and Workshop Coordinator

Arborizadora Alta School

Jan 2014 - Dec 2014 (11 months)

Designed and delivered educational workshops on communication theory, media literacy, and public radio. Evaluated student work and provided constructive feedback.

Teaching Workshop Design Communication Theory Media Literacy Writing Feedback

Education

Degrees, certifications, and relevant coursework

H/Story Research Group International Seminar

International Seminar, Narrative Studies

2025 - 2025

Analyzed narratives, historical fiction, archetypes, and cultural representations.

Polo Semiótico: International Forums on Semiotics

International Forum, Semiotics

2024 - 2024

Participated in discussions about meaning construction and interpretation processes.

University of Tartu

Master's Degree in Humanities and Arts, Semiotics

2022 - 2024

Activities and societies: Relevant areas: semiotic analysis, cultural theory, discourse analysis, digital media communication, narrative structures, meaning-making processes.

Master's degree in Humanities and Arts with a focus on Semiotics. Thesis on discourse in the legitimization of the anti-hero in contemporary TV series.

International Summer School of Semiotics

Summer School, Semiotics

2023 - 2023

Studied contemporary semiotic theory and applications in cultural analysis.

Winter School on Artificial Intelligence and Society

Winter School, Artificial Intelligence and Society

2023 - 2023

Explored the relationship between artificial intelligence, communication, culture, and social interpretation.

Universidad Santo Tomás

Bachelor's Degree in Social Communication for Peace, Social Communication

2011 - 2016

Activities and societies: Relevant areas: communication theory, media literacy, social communication strategies, public relations, digital communication, educational communication.

Bachelor's degree in Social Communication for Peace, covering communication theory, media literacy, and social communication strategies.