Juan Trujillo

In training on supplier creation, sub-inventory maintenance, rate creation, and Procure-to-Pay (PTP) processes to support accurate accounts payable and procurement operations.

Delivered entrepreneurship support to 180+ entrepreneurs via 12+ workshops and 500+ individual advisory sessions, improving business models and achieving client goals.

Provided collections support for Capital One clients, achieving top collector recognition for quality and efficiency in customer interactions.

Led a consulting team to present three market approaches using Blue Ocean Strategy, technology monitoring, and competitive intelligence to enhance Protolab's strategic vision.

Coordinated business development and innovation projects, increasing product innovation value by 40% and designing social partnership mechanisms to improve financial sustainability.

Supported supplier management, quotations, document assurance, and quality management system maintenance to ensure procurement compliance and records accuracy.

Led new business development activities, presenting services to institutional clients, designing a sales and marketing plan for schools, and managing event logistics and post-sales service.

Conducted market diagnosis for a new institutional sales portfolio of hospital telecommunications equipment to inform go-to-market and sales strategies.

Provided customer service and administrative support to drive brand support and customer loyalty through front-of-house operations.

Completed a Master's in Innovation Management focused on innovation tools, strategic surveillance, and competitive intelligence.

Completed Advanced English Level B2 (FCE) demonstrating bilingual proficiency in English and Spanish.

Completed training in Competency-Based Pedagogy to support educational and training initiatives.

Completed Internal HSEQ Auditor training for Integrated Management Systems (Internal HSEQ Auditor).

Completed a MOOC on Green Marketing to supplement studies in innovation and sustainable business practices.

Earned a Bachelor's degree in Industrial Engineering with experience in project coordination, procurement support, and business development.

Completed a MOOC on Creativity, Innovation, and Change to enhance innovation management skills.

Completed training on Leading Sustainable Urban Development to support sustainable project and urban planning initiatives.

Completed a course on Corporate Social Responsibility and new market conditions.