JSJuan Silva
@juansilva2
Web developer and IT support specialist blending full‑stack web skills with certified IT operations experience.
VenezuelaWhat I'm looking for
I am a qualified web developer with over eight years of web development experience and more than five years as an IT support specialist. I build websites using WordPress (Elementor, Divi, WPBakery), Shopify, PHP and raw code, and I pair that with practical IT operations—device management, backups, network troubleshooting and security tools like Sophos and ThreatLocker.
I have delivered freelance projects for agencies and clients while working in helpdesk and IT support roles where I resolved hardware/software issues, configured networks and VPNs, implemented server monitoring and backup processes, and produced technical documentation and end‑user training. I am detail oriented, team focused and hold certifications including CompTIA A+ and Sophos.
Experience
Work history, roles, and key accomplishments
Web Developer
Freelance
Jan 2018 - Present (7 years 10 months)
Provided web development services to agencies including Latam Digital Marketing and BeSocial, building and maintaining sites with WordPress, Elementor, Shopify and custom PHP, improving client site functionality and UX.
IT Support Technician
Iternal Networks
Jan 2023 - Jan 2025 (2 years)
Performed daily backup checks and server monitoring, monitored alerts to prevent breaches, and configured policies to allow/block apps and segment VLANs to improve security and reliability.
IT Support Technician
HoustonTech
Jan 2022 - Jan 2023 (1 year)
Installed and maintained hardware and software, troubleshot network issues including VPN and connectivity, and collaborated with teams to resolve complex technical problems and implement IT best practices.
Helpdesk Technician
Neotech Networks
Jan 2020 - Jan 2022 (2 years)
Resolved hardware and software issues, performed password resets, software installations, device management and backups, and produced technical documentation and end-user training to reduce repeat incidents.
English Teacher
Cevaz/Lead Academy
Jan 2018 - Jan 2020 (2 years)
Taught English at a private academy and institution, delivering lessons and curriculum for learners over a one-year period and improving students' language proficiency.
Education
Degrees, certifications, and relevant coursework
DUDr. Rafael Belloso Chacín University
Bachelor of Engineering, Informatics Engineering
2013 - 2017
Completed a degree in Informatics Engineering at Dr. Rafael Belloso Chacín University from 2013 to 2017.
U. E Colegio Claret
Secondary School Diploma, Secondary Education
2000 - 2012
Completed secondary education at U. E Colegio Claret between 2000 and 2012.
Availability
Location
VenezuelaAuthorized to work in
Job categories
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