At Roadrunner, I monitor freight movements across transportation lanes and provide timely shipment status updates. I also handle exceptions such as delays, missed appointments, detention events, and route deviations, coordinating corrective actions with internal operations teams.
At Rakmark Inc., I coordinated daily dispatch operations across U.S. freight networks, assigning loads and optimizing driver routes. I supported 10–12+ drivers per shift with routing assistance, appointment updates, and operational guidance.
At Rakmark Inc., I monitored 15–20+ freight shipments daily and shared proactive visibility updates with brokers and internal teams. I maintained shipment documentation while supporting multiple transportation accounts.
Across these roles, I’ve worked with dispatch, terminals, brokers, drivers, and customers to support freight movement. I’ve also prepared transportation reports and used Microsoft Office, Google Workspace, and CRM platforms for operational and administrative support.
