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Juanitta Dinnard

@juanittadinnard

Customer service and cashier professional focused on accurate, welcoming service.

Dominica
Message

What I'm looking for

I’m looking for a role where I can deliver excellent customer service, handle POS and cash accurately, and communicate confidently across calls and DMs—while contributing to operational efficiency, teamwork, and continuous growth.

I’m an ambitious, highly reliable, and detail-oriented professional with extensive experience delivering excellent customer service, cash handling, and multi-channel communication workflows. I thrive under pressure, stay organized across multiple tasks, and maintain a positive, professional demeanor.

In my cashier and server roles, I efficiently managed checkout operations, answered direct phone calls, and processed food orders accurately. I also supported visiting patrons face-to-face and used creative problem-solving and strong attention to detail to resolve inquiries with composure.

I’ve handled shop direct messages (DMs) under pressure, monitored inquiries seamlessly, and ensured the customer experience stayed smooth. On the sales floor, I welcomed 50+ local and international patrons daily, marketed local items and Caribbean souvenirs, and managed packaging and checkout workflows.

I’m heavily committed to operational efficiency and collective group synergy. Whether managing register cash reconciliations, storefront cleaning, and inventory management, or supporting part-time pantry organization and baked goods tracking, I bring adaptability, resilience, and a willingness to learn. I’ve also gained experience as a data entry intern by applying administrative skills to log database updates and manage documentation layouts.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

DF

Dominica State College (Stock Farm)

Associate Degree, English (General)

Completed an associate degree in English (General) at Dominica State College.

SS

St. Martin Secondary School

High School Diploma, Secondary Education

Grade: Merits

Activities and societies: CXC exams: Electronic Document Preparation & Management (I), Integrated Science (II), English (II), Food Nutrition & Health (II), Principles of Business (II), Social Studies (III).

Earned a Roseau High School Diploma with merits from St. Martin Secondary School.

Tech stack

Software and tools used professionally

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