
Juan Camilo García
@juancamilogarca
I'm building Angular interfaces while delivering high-volume bilingual customer support.
What I'm looking for
I'm a self-taught frontend developer who built production-ready UI molecules for vBot, a platform connecting drone pilots, missions, and companies. I contributed to its Auth layout, Payments section, and pilot profile using Angular, TypeScript, Signals, custom pipes, GitLab, and Storybook.
At Concentrix supporting Allstate, I handle around 900 English and Spanish calls monthly while sustaining 70% CNT, 90% CSAT, and 95% QA over four consecutive months. I also use AI-generated visuals to help my team clarify internal system processes.
Experience
Work history, roles, and key accomplishments
Handled approximately 900 calls per month in English and Spanish, consistently exceeding quality and performance targets. Achieved 70% CNT, 90% CSAT, and 95% QA sustained over 4 consecutive months.
Education
Degrees, certifications, and relevant coursework
Colegio Parroquial Carmelitano
High School Diploma, General Studies
2013 - 2023
Completed high school education at Colegio Parroquial Carmelitano from 2013 to 2023.
Availability
Location
Authorized to work in
Website
getter-kappa.vercel.appSalary expectations
Job categories
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