At Entre Puntos Express, I handled customer and user requests through digital platforms, providing clear, empathetic responses. I also digitized and organized databases and internal system files.
I supported administrative operations remotely, collaborated with multidisciplinary teams, and monitored operational data with care for detail and confidentiality.
Previously, at Empresa de Marketing y Publicidad, I assisted internal and external clients, coordinated records and scheduling, and prepared status reports and internal communications. My university studies in social work inform my approach to sensitive requests and human-centered support.
