Open to opportunities

Joy User

@joyuser3

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Motivated process and quality-focused professional with embroidery entrepreneurship and MTurk data experience.

India

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What I'm looking for

I seek roles focused on process accuracy, quality assurance, or operations with opportunities to apply problem-solving, improve workflows, and contribute to team success.

I am a motivated, detail-oriented professional with experience in process roles, data entry, content moderation, and small-business operations.

I contributed to data processing and quality assurance on MTurk platforms at Smart2LearnTech and MSJ Infotech, and managed policy cancellation processes as a Process Executive at Patra, improving documentation and compliance.

From 2020–2024 I launched and ran a home-based Aari embroidery business, completing certified Aari and Hand Embroidery training and delivering intricate designs while handling end-to-end operations.

I bring strong problem-solving, communication, organizational skills, and a track record of leadership in extracurricular activities; I am eager to apply these strengths in roles that value accuracy, process improvement, and hands-on production or operational support.

Experience

Work history, roles, and key accomplishments

Aari Embroidery Designer

Small Home Business

Jan 2020 - Dec 2024 (4 years 11 months)

Launched and managed a home-based Aari embroidery business specializing in intricate designs, completed certified training, and handled client orders, production, and delivery.

Aari Embroidery Hand Embroidery Client Management Quality Control Time Management

Process Associate

MSJ Infotech

Jan 2019 - Dec 2020 (1 year 11 months)

Supported content moderation and survey processing on the MTurk platform and assisted in backend processing and quality assurance tasks to ensure data integrity.

Content Moderation Backend Quality Assurance Data Validation Time Management

Process Associate

Smart2LearnTech

Jan 2018 - Dec 2019 (1 year 11 months)

Performed data entry, transcription, and content moderation via Amazon Mechanical Turk (MTurk) and contributed to data processing and analysis for diverse client projects.

Data Entry Transcription Content Moderation Amazon Mechanical Turk Data Processing Quality Assurance Attention To Detail

Process Executive

Patra

Managed final policy cancellations with precision and compliance, communicated with policyholders on terms and solutions, and maintained documentation for audits and regulatory compliance.

Policy Cancellation Documentation Compliance Process Improvement Problem Solving

Education

Degrees, certifications, and relevant coursework

Anna University

Bachelor of Engineering, Electronics and Communication Engineering

2011 - 2015

Grade: 66%

Activities and societies: Anchor (hosted college events), Dance competition winner (1st place, inter-college), School band member (4 years)

Completed a Bachelor of Engineering in Electronics and Communication Engineering with 66% overall percentage, participated in college events and extracurricular activities.