Hema Pukkalla

I am a dedicated professional with experience as a Process Executive at Patra BPO Services Pvt Ltd, where I honed my skills in insurance processing, quality assurance, and data entry. My role involved liaising and coordinating with teams to meet client business requirements, ensuring smooth operations, and mentoring new recruits to enhance their performance.

With a background in Civil Engineering, I possess a strong technical foundation complemented by my proficiency in tools such as AutoCAD and MS Office. I am eager to learn and adapt to new challenges, as evidenced by my participation in various extracurricular activities and projects during my academic career. My commitment to excellence drives me to contribute effectively to organizational goals.