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@joyuser13

Fashion operations and client delivery at Graswald AI; managed 28 enterprise fashion accounts and AI imagery delivery.

France
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At Graswald AI, I managed 28 enterprise fashion accounts, coordinating client requirements, stakeholder communication, and delivery. I translated client briefs into production deliverables and aligned expectations, quality standards, and timelines.

I developed reusable workflows, customer help-centre content, and client presentation templates to improve consistency across the team. I also supported enterprise sales opportunities and coordinated product testing, escalating production issues to engineering.

At MATERIAL TALK, I research fashion industry trends across emerging technologies, materials, and sustainability. I turn findings into editorial content and analytical insights, and contribute commentary through articles and podcast appearances.

At REBECCA VALLANCE and across luxury fashion at Louis Vuitton, Prada, and Jimmy Choo, I worked across merchandising, clienteling, visual presentation, and events. I used sales, customer, and inventory data to inform assortment decisions and created personalised styling edits and digital lookbooks for high-value clients.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IFA Paris logoIP

IFA Paris

MBA, Fashion Entrepreneurship & Technology

2025 -

MBA candidate in Fashion Entrepreneurship & Technology, expected completion in 2027.

Whitehouse Institute of Design logoWD

Whitehouse Institute of Design

Bachelor of Design, Creative Direction & Styling

Grade: Distinction

Bachelor of Design in Creative Direction & Styling, completed with Distinction.

William Angliss Institute logoWI

William Angliss Institute

Advanced Diploma, Event Management

Advanced Diploma in Event Management, completed in 2015.

Tech stack

Software and tools used professionally

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