Joyce Quartey
@joycequartey
Detail-oriented professional with expertise in customer service and data analysis.
GhanaWhat I'm looking for
I am a dedicated and results-driven professional with a strong background in customer service, data analysis, and education. My experience at the Ghana Revenue Authority has honed my skills in intelligence gathering, regulatory enforcement, and taxpayer assistance, while my teaching role has developed my ability to engage and inspire others.
As a Floor Representative at the University of Ghana, I demonstrated leadership by organizing events and serving as a liaison between residents and management. My technical skills include proficiency in Excel, Microsoft Office, and data analysis, complemented by strong communication and interpersonal abilities.
I hold a Bachelor of Economics and Statistics from the University of Ghana and am passionate about leveraging my skills to make a positive impact in any organization I join.
Experience
Work history, roles, and key accomplishments
Front Desk Customer Service and Lens Technician
Third Eyecare Lens Hub
Managed job orders, coordinated lens pairing, and facilitated lab repairs while providing excellent customer service. Conducted follow-up calls to assess client satisfaction and ensure smooth operations.
Primary School Teacher
God’s Church of Peace School Darkuman
Engaged primary school students in lessons from the GES curriculum, fostering their intellectual growth through creative lesson plans and maintaining a positive classroom environment.
Floor Representative
University of Ghana, Mensah Sarbah Hall Annex C
Acted as a liaison between residents and hall management, organizing events and promoting activities while demonstrating effective communication and leadership skills.
National Service Personnel
Ghana Revenue Authority, Intelligence Unit
Conducted intelligence gathering and surveillance to monitor corporate compliance, assisted taxpayers with grievances, and contributed to quarterly reports.
Education
Degrees, certifications, and relevant coursework
UGUniversity of Ghana
Bachelor of Economics and Statistics, Economics and Statistics
2019 - 2023
Studied Economics and Statistics, focusing on data analysis, economic theory, and statistical methods to understand and interpret economic data.
Krobo Girls’ Presbyterian Senior High School
Senior High School Diploma, General Arts
2015 - 2018
Completed the General Arts program, which included subjects that fostered critical thinking and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
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