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Joy Allen

@joyallen1

I build scalable HR programs that strengthen performance, culture, and compliance.

I've partnered with leaders at Resolvion and Masco Support Services to strengthen employee performance, compliance, and workplace culture across multi-site environments.

At Masco, I reduced employee absenteeism by 10% through policy enhancements and proactive employee relations strategies. I also designed and launched a standardized performance management process adopted company-wide for non-exempt employees.

I've coached managers through employee relations, investigations, corrective action, policy interpretation, workforce planning, recruiting, onboarding, and employee development. My work also includes FMLA, ADA, workers' compensation, leave administration, payroll, benefits, and HRIS integrity.

I'm SHRM-CP certified and an MBA candidate, focused on building practical people programs that improve employee experience and organizational effectiveness.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Generalist

Current

Resolvion

Jun 2026 - Present (3 months)

Serve as an HR partner supporting leaders across the employee lifecycle through talent acquisition, employee relations, compliance, and performance management.

Talent Acquisition Employee Relations Compliance Performance Management Recruitment Onboarding Workforce Planning Employee Development HR Policy Payroll Benefits Leave Administration Continuous Improvement

Human Resources Generalist

Masco Support Services

Jun 2024 - May 2026 (1 year 11 months)

Partnered with leaders across multiple locations to strengthen employee performance, compliance, and organizational culture. Reduced employee absenteeism by 10% and designed a standardized performance management process adopted company-wide.

Employee Relations Performance Management Compliance FMLA ADA Workers’ Compensation Leave Administration Coaching Investigation Corrective Actions Policy Interpretation

Employee Experience Specialist

Masco Support Services

Jan 2024 - Jun 2024 (5 months)

Led initiatives to improve engagement and strengthen organizational culture. Increased employee mentorship program participation by more than 50% through redesigned engagement initiatives.

Employee Engagement Organizational Culture Mentorship Programs Engagement Strategies Employee Feedback

Human Resources Administrator

Masco Support Services

Dec 2022 - Dec 2023 (1 year)

Supported HR operations and employee lifecycle processes. Maintained HRIS integrity and confidential employee records, and managed onboarding, orientation, offboarding, and employee engagement activities.

HRIS Employee Records Onboarding Orientation Offboarding Employee Engagement

Administrative Assistant

Western North Carolina Conference of the UMC

Oct 2021 - Dec 2022 (1 year 2 months)

Supported HR administration and recruiting operations. Administered leave and retirement requests, and coordinated interviews, onboarding, I-9 verification, and background checks.

HR Administration Recruitment Leave Administration Retirements Interview Coordination Onboarding I 9 Verification Background Checks