jov robin
@jovrobin
I build operational reports and dashboards that turn complex data into actionable business insights.
PhilippinesWhat I'm looking for
At Stefanini Group, I develop operations reports, dashboards, volume and SLA reports, and gap analyses to monitor delivery, production, and quality performance.
Previously at Teleperformance, I analyzed complex data, identified trends, and translated findings into practical recommendations that supported data-driven decisions, operational efficiency, and growth. My path from talent acquisition to business intelligence has strengthened my cross-functional collaboration, KPI analysis, data visualization, and communication skills.
Experience
Work history, roles, and key accomplishments
• Developed comprehensive operations reports to analyze delivery and quality performance, enhancing business operations.
• Created detailed reports, charts, and graphs to monitor production and quality variances from standards.
• Provided weekly management reports, including Dashboard, Volume and SLA Report, and Gap Analysis, ensuring timely delivery.
In my role as a Business Intelligence Analyst at Teleperformance, I utilized data to provide meaningful insights that supported data-driven decision-making. My responsibilities included analyzing complex data, identifying trends, and translating findings into practical recommendations. I enjoyed collaborating with various teams to enhance operational efficiency and contribute to the company's grow
• Implemented tactical sourcing strategies for job requisitions, enhancing recruitment efficiency.
• Screened and qualified prospective candidates to align with client needs.
• Managed candidate databases for specific clients, ensuring accurate and timely reporting.
Education
Degrees, certifications, and relevant coursework
Technological Institute of the Philippines
Bachelor of Science - BS, Computer Engineering
2022 - 2024
Technological Institute of the Philippines
Bachelor of Science, Computer Engineering
2022 - 2024
Pursued a Bachelor of Science in Computer Engineering, focusing on the intersection of hardware and software systems.
STI College
Bachelor of Science in Computer Engineer, Computer Engineering
2020 - 2022
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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