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José Villegas

@josvillegas

Legal Assistant supporting U.S. law firms with case records, client intake, and bilingual English-Spanish communication.

Venezuela

Message

At Ponce Law, I provided administrative support to case managers, prepared documents, and tracked deadlines. I liaised with clients, insurance adjusters, clinics, and medical providers to secure case records, maintaining accurate records with zero missed filing deadlines.

At Perry Law, I handled calls with English- and Spanish-speaking clients and documented updates in CRM and legal databases. I also supported client intake as a freelance contractor, qualifying leads and scheduling consultations with GoHighLevel and Monday.com.

Experience

Work history, roles, and key accomplishments

Customer Support & Operations Specialist

Safeguard Print Innovations

Feb 2026 - Oct 2026 (8 months)

Managed client relations, purchase orders, and detailed documentation with strict quality control. Coordinated cross-functional workflows and maintained clear communication with international vendors.

Client Relations Purchase Order Documentation Quality Control Cross functional Coordination Vendor Communication

Case Manager Assistant

Ponce Law

Mar 2023 - Feb 2026 (2 years 11 months)

Provided comprehensive administrative support to case managers, handling document prep and deadline tracking. Liaised between clients, insurance adjusters, clinics, and medical providers to secure critical case records.

Case Management Documentation Preparation Deadline Tracking Client Liaison Insurance Adjuster Medical Records Case Management Systems

Bilingual Law Firm Receptionist

Perry Law

Apr 2022 - Feb 2023 (10 months)

Managed high-volume inbound and outbound calls from English and Spanish clients, adjusters, and medical providers. Documented call details and updated client profiles and case statuses in CRM and legal databases.

Bilingual Communication Call management CRM Legal databases Client intake Record Tracking