Josue Francisco Monge

Founded and operate a residential and commercial remodeling firm, leading projects end-to-end—planning, budgeting, execution, and delivery—ensuring compliance and high-quality finishes. Managed teams, client consultations, and project financials to deliver on-time results.

Conducted high-volume outbound sales and lead qualification for U.S. investor pipelines, managing objections, CRM pipelines, and closing motivated sellers.

Performed rough framing and full residential electrical installations in compliance with U.S. building codes, coordinating inspections and site workflows.

Executed customer retention and churn-reduction initiatives, improving relationship management and long-term customer value through targeted strategies and operational improvements.

Managed client intake, sales conversations, and service onboarding for remote legal services, improving conversion and client onboarding efficiency.

Resolved delivery and logistics issues in high-volume environments, improving on-time fulfillment and operational efficiency through process troubleshooting and stakeholder coordination.

Delivered high-precision custom woodwork and luxury residential installations in Beverly Hills, focusing on craftsmanship, fit-and-finish, and coordination with designers and clients.

Processed claims, reimbursements, and policy support to ensure timely resolution and accurate financial handling within warranty operations.

Managed judicial collections, negotiated settlements for corporate clients, and prepared legal documentation to support debt recovery processes.

Conducted fraud investigations, account management, and customer resolution to reduce risk and ensure compliance across banking operations. Managed case workflows and escalations.

Activities and societies: LinkedIn Learning: CSSEssentials; Full-stack development coursework, system architecture, databases, agile methodologies

Undergraduate studies in Web Software Development and related full-stack development topics including front-end, back-end, system architecture, databases, and agile methodologies.

Activities and societies: Design thinking and product development projects

Undergraduate studies in Industrial Product Design covering design thinking, product development, materials, ergonomics, and functional aesthetics.

Activities and societies: Paralegal and judicial debt collection practical experience

Undergraduate law studies focusing on legal reasoning, contracts, judicial processes, and structured analytical thinking.

Activities and societies: Foundational studies in finance, markets, and blockchain

Secondary education culminating in a High School Diploma with studies touching finance, markets, and blockchain fundamentals.