José Rolando García Guevara
@josrolandogarcagueva
Microsoft 365 Support Specialist focused on cloud-enabled endpoint support and device management.
CuraçaoWhat I'm looking for
I’m an IT professional with hands-on experience in Microsoft 365, Microsoft Intune, technical support, device management, and cloud migration projects. I’m a fast learner who values strong teamwork and continuous improvement, with a clear commitment to customer support.
In internships and summer roles, I’ve supported end users and helped organizations assess migration readiness for Microsoft 365. I assisted with a data migration from Google Workspace to Microsoft Teams and configured and tested Microsoft 365 features (including WDAC) in a test environment to support customer deployments.
I’ve also done practical device enrollment and deployment work, including configuring 120 laptops with Microsoft Intune Enrollment to support teacher usage and supporting device enrollment in Intune. I bring solid troubleshooting for Microsoft 365 and related services, plus repair and system optimization experience using Windows 11.
Experience
Work history, roles, and key accomplishments
IT Support Employee (Intern)
IT Solutions N.V
Apr 2026 - May 2026 (1 month)
Researched Microsoft Intune Application Control (WDAC) and prepared implementation documentation for potential use in banks and government offices. Configured and tested Microsoft 365 features in a test environment and assisted with a Google Workspace to Microsoft Teams data migration project.
Expert System & Devices Administrator
SBO 4 Frater Aurelio
Jan 2025 - Jan 2026 (1 year)
Administered systems and devices for SBO 4 Frater Aurelio.
IT Support Employee (Summer Job)
IT Solutions N.V
Jul 2025 - Aug 2025 (1 month)
Supported organizations in assessing migrations to Microsoft 365 by documenting migration readiness and defining implementation requirements. Provided technical support to end users during the transition to cloud-based services.
IT Support Employee (Summer Job)
Ministry of Education, Science, Culture & Sport
Jun 2025 - Jul 2025 (1 month)
Configured 120 laptops using Microsoft Intune enrollment to enable Microsoft 365 usage by teachers. Provided end-user technical support and helped resolve issues with Microsoft 365 and related services.
IT Help Desk Intern
Ministry of Administration, Planning and Services
Jan 2025 - May 2025 (4 months)
Provided support for device enrollment in Microsoft Intune and delivered technical support to end users. Helped resolve Microsoft 365 issues to support efficient device deployment and user productivity.
Allround System & Devices Administrator
SBO 3 Nilda Pinto
Jan 2023 - Jan 2025 (2 years)
Served as an allround administrator for systems and devices at SBO 3 Nilda Pinto.
IT Support Employee (Summer Job)
FIT-IT Solutions
Jun 2024 - Aug 2024 (2 months)
Provided technical support to end users and helped repair computers by troubleshooting hardware and software issues. Assisted with Active Directory account support and supported installation and configuration of network switches.
IT Help Desk Intern
Public School Services
Aug 2022 - Jan 2023 (5 months)
Repaired computers by resolving hardware and software issues, replacing parts, and installing Windows 11. Supported printer issue troubleshooting and helped configure printers on end-user computers and laptops.
IT Service Employee
SBO 2 Nilda Pinto
Jan 2021 - Jan 2023 (2 years)
Worked as an IT service employee at SBO 2 Nilda Pinto.
Education
Degrees, certifications, and relevant coursework
SBO 4 Frater Aurelio
Expert System & Devices Administrator, System & Devices Administration
2025 - 2026
Completed the Expert System & Devices Administrator program at SBO 4 Frater Aurelio in Willemstad, Curaçao from 2025 to 2026.
SBO 3 Nilda Pinto
Allround System & Devices Administrator, System & Devices Administration
2023 - 2025
Completed the Allround System & Devices Administrator program at SBO 3 Nilda Pinto in Willemstad, Curaçao from 2023 to 2025.
SBO 2 Nilda Pinto
IT Service Employee, IT Services
2021 - 2023
Completed the IT Service Employee program at SBO 2 Nilda Pinto in Willemstad, Curaçao from 2021 to 2023.
Certification: Software and Operating System Management
Certification, Software & Operating Systems
2017 - 2017
Completed a certification in Software and Operating System Management in 2017.
Colegio Hogar Infantil Corazon De Jesus
High School, General Education
2014 - 2016
Attended high school at Colegio Hogar Infantil Corazon De Jesus in Santo Domingo from 2014 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
CuraçaoAuthorized to work in
Job categories
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