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Josphine Ndanu

@josphinendanu

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Results-driven API Operations Analyst with banking technology expertise.

Kenya

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What I'm looking for

I am looking for a role that fosters innovation, encourages professional growth, and values collaboration in technology.

I am a results-driven API Operations Analyst with a robust background in T24 Core Banking support. My experience at NCBA Bank Kenya has equipped me with the skills to manage and optimize API ecosystems effectively. I excel in deploying, maintaining, and continuously improving APIs that are critical to banking operations. My unique blend of technical expertise and financial industry knowledge allows me to bridge the gap between technology and finance, providing invaluable support and driving efficiency, compliance, and innovation.

Throughout my career, I have successfully implemented CI/CD pipelines, managed API security measures, and provided technical support to users. My commitment to enhancing user experiences and ensuring the seamless operation of mission-critical systems has made me a valuable asset in the ever-evolving landscape of banking technology. I have also developed and maintained T24 Core Banking applications, ensuring high-quality software delivery through meticulous coding, testing, and documentation.

Experience

Work history, roles, and key accomplishments

Current

Core Banking Developer | API Operations Analyst

Current

NCBA Bank Kenya

Aug 2021 - Present (3 years 10 months)

As a Core Banking Developer and API Operations Analyst, I manage and optimize API ecosystems, implement CI/CD pipelines, and ensure API security. I provide technical support, maintain documentation, and oversee the development of mobile banking platforms while supporting T24 Core Banking applications.

API Management CI CD Pipelines API Security Technical Support Microsoft Azure Documentation Incident Management Software Development User Training

Intern Trainee

County Government of Kiambu

Jul 2019 - Sep 2019 (2 months)

During my internship, I conducted installations of software packages and updates, diagnosed and resolved hardware and software faults, ensuring system stability and optimized performance.

Installation Troubleshooting

Intern Trainee

Kenyatta National Hospital

Jul 2018 - Oct 2018 (3 months)

As an intern, I diagnosed software faults, performed routine maintenance, and assisted users with troubleshooting issues, contributing to system stability and reduced downtime.

Maintenance Troubleshooting

Student Mentor and Trainer

Technovation

Jan 2018 - May 2018 (4 months)

I mentored students in a training program, adapting to individual needs and utilizing strong communication skills to engage and maximize their potential.

Mentoring Communication Training Relationship Building

Education

Degrees, certifications, and relevant coursework

Moringa School

Certificate of Higher Education, Web Development

2021 - 2021

Completed a comprehensive Certificate in Full Stack Web Development, equipping me with a wide range of technical skills in front-end and back-end web development. Gained expertise in HTML, CSS, JavaScript, and various frameworks and libraries such as Angular and Django through hands-on projects.

Kisii University

Bachelor of Science, Computer Science

2016 - 2019

Pursued a Bachelor of Science in Applied Computer Science, focusing on the principles of computer science and its applications in various fields. Developed a strong foundation in programming, software development, and system analysis.

Makueni Girls' Secondary School

Kenya Certificate of Secondary Education, Secondary Education

2010 - 2014

Completed the Kenya Certificate of Secondary Education, acquiring essential knowledge and skills in various subjects, which laid the groundwork for further studies in computer science and technology.