Joshua Ortega
@joshuauser26
Data Analyst specializing in Revenue Operations (RevOps) and commercial analytics within the retail and tech sectors
What I'm looking for
At Grupo Riba Smith, I analyze commercial performance across 30+ product categories to identify sales inefficiencies, revenue leaks, and opportunities to improve profit margins. I also built a BG/NBD predictive model in Python that flags churn risk through consumer purchasing behavior and customer activity metrics.
I design Power BI executive dashboards that turn unused historical data into product-development recommendations, while partnering with data architects to strengthen quality checks between warehouse and reporting layers.
Previously at Cheil Worldwide, I automated data-quality pipelines with Power Query, replacing manual Excel validation with a single automated refresh. I also built a text-normalization system that delivered full visibility into regional promotional royalty data and identified commercial risks before co-branding activations launched.
At Intcomex, I supported operations for five major consumer electronics brands and independently created a data-tracking system and Power BI dashboards to evaluate customer interaction metrics. I bring a blend of commercial analytics, applied statistics, data governance, and cross-functional collaboration across IT, Marketing, and Sales.
Experience
Work history, roles, and key accomplishments
Commercial & RevOps Data Analyst
Grupo Riba Smith
Jan 2026 - Present (7 months)
Analyzed commercial performance across 30+ product categories, identifying sales inefficiencies and revenue leaks. Implemented a predictive BG/NBD model in Python for churn risk mitigation and designed executive dashboards in Power BI.
Education
Degrees, certifications, and relevant coursework
UMECIT
Master's, Data Science & Business Intelligence
2024 - 2025
Pursued a Master's in Data Science & Business Intelligence, focusing on advanced analytics and business intelligence applications.
Universidad Tecnológica de Panamá
Bachelor's, Aviation Management
2016 - 2021
Earned a Bachelor's in Aviation Management, gaining a strong foundation in operational and management principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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