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Joshua OrtegaJO
Open to opportunities

Joshua Ortega

@joshuauser26

Data Analyst specializing in Revenue Operations (RevOps) and commercial analytics within the retail and tech sectors

Panama
Message

What I'm looking for

I'm looking to apply commercial analytics, predictive modeling, and executive dashboards to improve revenue growth, customer retention, and data-driven decision-making across IT, Marketing, and Sales.

At Grupo Riba Smith, I analyze commercial performance across 30+ product categories to identify sales inefficiencies, revenue leaks, and opportunities to improve profit margins. I also built a BG/NBD predictive model in Python that flags churn risk through consumer purchasing behavior and customer activity metrics.

I design Power BI executive dashboards that turn unused historical data into product-development recommendations, while partnering with data architects to strengthen quality checks between warehouse and reporting layers.

Previously at Cheil Worldwide, I automated data-quality pipelines with Power Query, replacing manual Excel validation with a single automated refresh. I also built a text-normalization system that delivered full visibility into regional promotional royalty data and identified commercial risks before co-branding activations launched.

At Intcomex, I supported operations for five major consumer electronics brands and independently created a data-tracking system and Power BI dashboards to evaluate customer interaction metrics. I bring a blend of commercial analytics, applied statistics, data governance, and cross-functional collaboration across IT, Marketing, and Sales.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UM

UMECIT

Master's, Data Science & Business Intelligence

2024 - 2025

Pursued a Master's in Data Science & Business Intelligence, focusing on advanced analytics and business intelligence applications.

Universidad Tecnológica de Panamá logoUP

Universidad Tecnológica de Panamá

Bachelor's, Aviation Management

2016 - 2021

Earned a Bachelor's in Aviation Management, gaining a strong foundation in operational and management principles.

Tech stack

Software and tools used professionally

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