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Joshua Buckwalter

@joshuabuckwalter

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I take complex products from ambiguous strategy to AI-assisted, shipped 0-to-1 builds.

United States

Message

What I'm looking for

I'm looking for remote, founding-minded product work where I can take ambiguous problems from strategy through AI-assisted builds, especially in complex products, developer tools, retail, fintech, or SaaS.

I've taken complex products from strategy to shipped work across Vanguard, Lucidworks, Linode, Engine Yard, and early-stage ventures. Most recently, I architected and directed AI-assisted 0-to-1 builds for ThriftAnalytics and ThriftPrice, translating retail-floor problems into working products.

At Vanguard, I shaped self-directed investing strategy and contributed to five shipped investor tools; at Fast Capital 360, I helped increase credit-application landing-page conversions 130% in 30 days. I work across product, brand, and developer experience, making complex systems clear for the whole team.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Manager

Current

Goodwill Keystone Area

Feb 2024 - Present (2 years 7 months)

Operates as a pilot site for an AI-driven pricing initiative, using sales and pricing analytics to inform merchandising decisions. Helped open a new location and leads sales associates day to day.

Sales Analytics Pricing Analytics Team Leadership Customer Experience Merchandising

Current

Independent Product Designer & Builder

Current

Buckwalter Design

Jan 2023 - Present (3 years 8 months)

Architected and directed AI-assisted development of ThriftAnalytics, a three-tier retail analytics dashboard, and ThriftPrice, an iOS pricing tool, taking both from concept to working builds.

Python Pandas fastAPI React React Native AI assisted Development Product Strategy UX Design

Customer Service Coordinator

Goodwill Keystone Area

Oct 2023 - Feb 2024 (4 months)

Supported store operations and customer service, contributing to the opening of a new location and assisting with sales floor management.

Customer Service Store Operations Sales Support

UX Strategist

Vanguard

Aug 2019 - Feb 2023 (3 years 6 months)

Owned strategy and research synthesis for self-directed investing tools, leading the initial Cash Management offering and contributing to five shipped investor tools. Partnered with compliance and legal in a regulated environment.

UX Strategy Roadmapping Product Strategy Compliance Financial Services

UX Design Lead

Fast Capital 360

Sep 2018 - Jul 2019 (10 months)

Increased landing-page conversions by 130% within 30 days through a redesign and usability testing of the credit-application experience.

UX Design Usability Testing Landing Page Design

UX/UI Designer

O3 World

Dec 2017 - Aug 2018 (8 months)

Designed and launched an online car-shopping experience for Gettacar in 90 days and contributed UX/UI to an overhaul of Linode's developer-facing platform.

UX Design UI Design Responsive Design Prototyping

Creative Director

Inovat

Jan 2013 - Jun 2017 (4 years 5 months)

Owned client relationships and budgets, built repeatable processes, and directed strategy and branding for clients including Zippy Shell and inherQuests, supporting significant fundraising and KPI gains.

Creative Direction Branding Client Management Strategy UX

Design Lead

Lucidworks

Jan 2015 - Aug 2015 (7 months)

Led the UX overhaul of Fusion, an enterprise search platform, working with product, marketing, and engineering under a tight timeline.

UX Design Enterprise Software Product Collaboration

President, Vice President & Programming Director

AIGA Central PA

Jan 2010 - Dec 2014 (4 years 11 months)

Served in leadership roles for a professional design association, overseeing programming and organizational direction.

Leadership Event Programming Community Management

Creative Lead

andCulture

Jun 2010 - Jan 2013 (2 years 7 months)

Led branding, web, and UX/UI projects across a broad client roster and built efficient processes for delivering visual-design solutions. Explored a new web-based GUI for Engine Yard's platform.

Branding Web Design UX UI Design Process Improvement Developer Tools