At Monzo Bank Limited, I own strategy, discovery, and delivery for consumer and business onboarding across iOS, Android, and web. I cut business onboarding time by 70% by shipping an automated verification workflow, and reduced consumer drop-off by 38% through funnel analysis, usability research, and targeted fixes.
At Interswitch Group, I took a centralized onboarding platform from concept to launch, replacing manual processes and reducing corporate onboarding from months to 3 to 7 days. I also coordinated integrations across the group’s product suite and helped increase Sales adoption by integrating Dynamics 365 CRM data.
As Product Owner for Interswitch Energy, I delivered multi-channel payment infrastructure across 400+ forecourt stations, enabling more than $2M in daily transaction volume. I worked across USSD, QR, card, and cash payment acceptance.
At Africa Business Intelligence, I launched BMT (Borrow Me T-fare), a credit-based fare payment feature that increased adoption by more than 50%. I also delivered an enterprise ERP solution for a transport company, moving logistics operations from semi-manual workflows to live, trackable digital operations.
