Open to opportunities

Josh Benedict Rojas Amigo

@joshbenedictrojasami

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Dedicated hospitality professional with experience in customer service roles.

Italy

Message

What I'm looking for

I am looking for opportunities in hospitality that allow me to grow and enhance my customer service skills.

My name is Josh Benedict Rojas Amigo, and I am a dedicated hospitality professional with a strong background in customer service. I have gained valuable experience working in various roles within the hospitality industry, including positions as a bellboy and waiter at reputable establishments in Rome. My commitment to providing exceptional service has always been at the forefront of my work.

Currently, I am employed as a waiter at Hancook, where I continue to hone my skills in customer interaction and service excellence. My previous experiences at Double Tree by Hilton and Avalon have equipped me with the ability to handle diverse customer needs and ensure a pleasant dining experience. I am passionate about creating memorable moments for guests and thrive in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Waiter

Current

Hancook

Dec 2024 - Present (7 months)

Currently serving customers and managing dining area operations. Focusing on delivering high-quality service and maintaining a positive dining experience.

Customer Service Restaurant Operations Team Collaboration Problem Solving

Waiter

Avalon

Oct 2024 - Present (9 months)

Provided excellent table service to customers, taking orders and serving food and beverages efficiently. Ensured customer satisfaction by addressing their needs promptly and courteously.

Table Service Order Taking Food Service Customer Satisfaction Communication

Hotel Porter

Double Tree by Hilton

Jun 2024 - Present (1 year 1 month)

Managed guest luggage and provided support for hotel operations. Assisted guests with various needs, ensuring a comfortable and pleasant stay.

Customer Service Luggage Handling Teamwork

Education

Degrees, certifications, and relevant coursework

Federico Caffè

Diploma Superiore, Amministrazione Finanza e Marketing

Completed a high school diploma in Administration, Finance, and Marketing. Gained foundational knowledge in business administration and financial principles.