@josevalladolid
Customer service and cross-selling at KONECTA, handling billing complaints, service issues, and product offers.
PeruAt KONECTA, I handled customer service and cross-selling, including billing corrections and complaints from customers dissatisfied with charges.
I also offered products, supported customers with service outages, and reported areas with limited coverage. My training includes systems analysis, database administration and programming, Office applications, and web design.
Work history, roles, and key accomplishments
KONECTA
Apr 2024 - Jun 2025 (1 year 2 months)
Provided customer service, handled billing corrections, managed complaints, offered products, provided service support, and reported low coverage areas.
CONTRANS SAC
Mar 2012 - Apr 2022 (10 years 1 month)
Worked at CONTRANS SAC.
Millenium GROUP
Sep 2011 - Feb 2012 (5 months)
Worked at Millenium GROUP.
ALG S.A.C.
Sep 2009 - Jul 2011 (1 year 10 months)
Worked in human resources at ALG S.A.C.
ELETE S.A.C.
Aug 2008 - Mar 2009 (7 months)
Worked in human resources at ELETE S.A.C.
Universidad Nacional de Ingeniería
Oct 2008 - Mar 2009 (5 months)
Provided technical support at the National University of Engineering.
Degrees, certifications, and relevant coursework
Engineering, Systems Engineering
Currently pursuing a degree in Systems Engineering.
Software and tools used professionally
PeruYou can contact Jose and 90k+ other talented remote workers on Himalayas.
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