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Joseph Pugliese

@josephpugliese

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Senior software engineer blending backend, frontend, and cloud-native systems to ship scalable products.

United States

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What I'm looking for

I’m looking to build cloud-native, distributed products end to end—leveraging backend/frontend strengths and AI integrations—while partnering cross-functionally and mentoring engineers in a high-quality engineering culture.

I’m a Senior Software Engineer with 10+ years of experience designing, developing, and scaling enterprise applications, cloud-native platforms, and distributed systems across SaaS, digital media, and financial services.

I’m strongest in backend engineering, frontend development, and application architecture—delivering end-to-end solutions using Node.js, Python, React, and cloud technologies. I also integrate AI-powered capabilities through Python-based services and modern LLM technology to automate business processes and improve operational efficiency.

Across my roles, I’ve built reliable production systems, supported DevOps practices, and mentored engineers through code reviews and architecture guidance. I enjoy collaborating cross-functionally to deliver high-quality software solutions, from REST APIs and event-driven workflows to monitoring, CI/CD, and infrastructure as code.

Experience

Work history, roles, and key accomplishments

Senior Software Engineer

Zendesk

Nov 2021 - Nov 2024 (3 years)

Designed and developed scalable backend services using Node.js and FastAPI to support customer onboarding, workflow automation, and reporting. Built AI-enabled capabilities with Azure OpenAI/OpenAI APIs and developed modern React web applications with cloud-native infrastructure on Azure.

Software Engineer

Verizon Media

Nov 2018 - Oct 2021 (2 years 11 months)

Developed backend APIs and distributed services to support content delivery, analytics, and personalization platforms. Built event-driven and cloud-hosted solutions using Node.js, modern frontend technologies, and AWS/Azure/Kubernetes with monitoring and deployment automation.

Node Event Driven Automation React TypeScript Redux GraphQL Azure AWS Kubernetes Docker Terraform Jenkins Monitoring Observability

Software Engineer

Aol

Jan 2016 - Nov 2018 (2 years 10 months)

Developed backend applications, APIs, and business services using C#/.NET Core and Node.js for content management and digital media platforms. Implemented CI/CD automation with Azure DevOps and Jenkins and supported production workflows using Application Insights and Azure Monitor.

C#.NET Core Node APIs React JavaScript HTML5 Azure DevOps Jenkins CI CD Pipelines Application Insights azure monitor Operational Support C# .NET Core CI CD

Technology Analyst and Developer

Bank of America Merrill Lynch

Jul 2014 - Jan 2016 (1 year 6 months)

Developed enterprise financial applications and backend services using Java and Node.js supporting business-critical systems. Built internal business portals and optimized database performance using stored procedures in regulated production environments with Azure services and IIS.