Open to opportunities

Joseph Kanja

@josephkanja

Message

I am a trained Virtual Assistant with a strong foundation in AI basics.

Kenya

Message

What I'm looking for

I seek a remote administrative role where I can streamline communication, manage executive schedules, and improve client satisfaction while growing responsibilities and using productivity tools.

I am a trained teacher and reliable Virtual Assistant with a strong foundation in AI essentials. I bring excellent communication skills, organization, and adaptability gained from my teaching background, combined with modern digital and administrative support expertise. I am skilled in email and calendar management, research, data handling, content support, and AI-powered productivity tools. Detail-oriented, proactive, and dependable, I help individuals and teams stay organized, efficient, and focused on what matters most.

Experience

Work history, roles, and key accomplishments

Current

Executive Virtual Assistant

Current

Africa Leoprints

Jul 2024 - Present (1 year 7 months)

Provide high-level remote executive support including inbox and calendar management, presentation preparation, and task prioritization, improving executive productivity and reducing inbox clutter by 30%.

Inbox Management Calendar Management Prioritization Productivity Client Communication

Customer Support Representative

Jupiter Energy Solutions

Dec 2023 - Jun 2024 (6 months)

Managed high-volume customer inquiries across multiple channels, handling up to 100 inquiries daily and achieving 95% customer satisfaction while reducing response time by 30%.

Customer Support Ticketing Systems Prioritization Multichannel Support Response Time Optimization Problem Solving CRM

Teaching Assistant

Braeburn Garden Estate

Mar 2023 - Jul 2023 (4 months)

Supported classroom management and implemented behavioural strategies to create a positive learning atmosphere while providing one-on-one tailored support for students with special needs.

Classroom Management Special Needs Support Lesson Preparation Differentiated Instruction Behavioural Strategies Student Assessment

Physical Education Intern

Braeburn Garden Estate

Apr 2022 - Apr 2023 (1 year)

Implemented strategies that increased student participation and enthusiasm in PE classes, assisted boarding parents with supervision duties, and adapted lesson plans to ensure smooth delivery.

Physical Education Curriculum Alignment Student Engagement Lesson Adaptation Team Collaboration Student supervision