Joseph Kanja
@josephkanja
I am a trained Virtual Assistant with a strong foundation in AI basics.
What I'm looking for
I am a reliable and detail-oriented Virtual Assistant with formal training in virtual assistance and AI fundamentals. I specialize in administrative support, online research, data management, scheduling, and AI-assisted task optimization. With a strong ability to learn quickly and adapt to new tools, I help businesses streamline operations and stay organized in fast-paced remote environments. I am committed to delivering high-quality work, clear communication, and dependable support.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Africa Leoprints
Aug 2024 - Present (1 year 5 months)
Provide high-level remote executive support including inbox and calendar management, presentation preparation, and task prioritization, improving executive productivity and reducing inbox clutter by 30%.
Customer Support Representative
Jupiter Energy Solutions
Jan 2024 - Jul 2024 (6 months)
Managed high-volume customer inquiries across multiple channels, handling up to 100 inquiries daily and achieving 95% customer satisfaction while reducing response time by 30%.
Education
Degrees, certifications, and relevant coursework
Kenyatta University
Bachelor of Education, Special Needs Education
Bachelor of Education in Special Needs Education from Kenyatta University.
ALX Africa
Certificate, Virtual Assistant Training
Completed Virtual Assistant training at ALX Africa in November 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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