
Joseph Joshua
@josephjoshua
Healthcare operations agent at SelectQuote handling Medicare eligibility reviews and HIPAA-compliant documentation.
What I'm looking for
At SelectQuote, I conduct Medicare post-enrollment check-ins and eligibility reviews while following HIPAA requirements and scope of appointment rules.
I document call outcomes in CRM systems, review plan documents, and route incomplete files to the appropriate department with reasons for rejection. I also warm-transfer completed enrollments to the next operational team.
As an independent contractor at Bob Howard Parts Distribution Center, I delivered parts on scheduled routes and maintained accurate delivery records. I adapted to same-day schedule changes and addressed service delays to prevent missed stops.
I hold an active Multi-State Life & Health Producer license and AHIP Medicare Certification. I’m seeking remote work in healthcare operations, claims processing, or data entry.
Experience
Work history, roles, and key accomplishments
Conduct Medicare post-enrollment check-ins and eligibility reviews, ensuring strict HIPAA compliance and scope of appointment rules. Maintain accurate documentation of call outcomes and data entry in CRM systems.
Independent Contractor
Bob Howard Parts Distribution Center
Feb 2024 - Aug 2026 (2 years 6 months)
Delivered parts on scheduled routes for a distribution center. Maintained accurate delivery records and adapted to same-day schedule changes.
Education
Degrees, certifications, and relevant coursework
Buruburu Fine Arts College
Certificate, Interior Design and Interior Architecture
Certificate in Interior Design and Interior Architecture from Buruburu Fine Arts College.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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