At BroadPath LLC, I process prior authorizations and medical benefit verifications for commercial health plans, with zero errors.
I analyze clinical records and submit documentation through EMR systems and payer portals to support coverage approvals and track claims. I also work with providers, patients, and payers to resolve eligibility conflicts, code discrepancies, and missing information.
I independently manage an electronic queue and maintain HIPAA compliance while handling protected health information.
Previously, at Walmart, I resolved online order and billing issues and trained incoming representatives. At Conduit Global, I coordinated non-emergency medical transportation for Tennessee insurance members and maintained transportation records.
