JJ
Open to opportunities

Joseph Francis Sera Jose

@josephfrancisserajos

Experienced medical professional specializing in remote healthcare management.

Philippines
Message

What I'm looking for

I seek a role that allows me to leverage my medical expertise in a dynamic environment, focusing on improving healthcare delivery and patient outcomes.

I am a dedicated medical professional with extensive experience in providing remote medical advice and management for seafarers. As a Coordinating Doctor at International SOS, I have honed my skills in delivering urgent and non-urgent medical recommendations, ensuring the health and safety of crew members aboard international vessels. My role involves coordinating with coast guard and navy vessels for medical evacuations and managing COVID-19 testing protocols, showcasing my ability to adapt to evolving healthcare challenges.

Throughout my career, I have held various leadership positions, including Operations Supervisor and Physician Advisor at Dynaquest / Future Care, where I managed teams of physicians and first responders. My commitment to improving healthcare quality is evident in my contributions to multiple medical manuals and advisories. I have also served as a General Practitioner, providing comprehensive medical evaluations and treatments across various healthcare settings, demonstrating my versatility and dedication to patient care.

Experience

Work history, roles, and key accomplishments

II

Coordinating Doctor

Inthrnational SOS (Phils), Inc

Jul 2021 - Present (4 years)

Provided emergent, urgent, and non-urgent remote medical advice and recommendations to ship Captains and crewmembers for seafarers onboard international vessels. Assisted with medical illness/injuries via email or phone calls.

MC

Retainer General Practitioner

Medicard SM Clark

Aug 2019 - Present (5 years 11 months)

Performed medical consultations, treatment options, and various medical evaluations including pre-employment, annual physical, executive check-up, and health/life insurance qualifying assessments. Provided comprehensive general practitioner services.

DI

MCM Operations Supervisor

Dynaquest / Future Care, Inc.

Jan 2017 - Present (8 years 6 months)

Managed and supervised the Physicians team, First Response team, and Administrative Support team for the Manila office. Oversaw daily operations and ensured efficient team coordination.

DI

Shift Team Leader

Dynaquest / Future Care, Inc.

Jan 2016 - Present (9 years 6 months)

Managed First Response Coordinators and Administrative Support staff during assigned shift duties. Ensured smooth workflow and effective team performance.

DI

Physician Advisor Physician Medical Case Manager

Dynaquest / Future Care, Inc.

May 2015 - Present (10 years 2 months)

Provided emergent, urgent, and non-urgent remote medical advice to ship Captains and crewmembers for seafarers onboard international vessels. Coordinated and managed international coast guard and navy vessels for vessel deviation and medical evacuation purposes.

CM

Retainer Company Physician

Convergys – SM Megamall

Aug 2014 - Present (10 years 11 months)

Served as a retainer company physician, providing medical services and consultations to employees. Supported corporate health initiatives.

IM

Retainer Company Physician

Ingram Micro

Aug 2014 - Present (10 years 11 months)

Provided retainer company physician services, conducting medical consultations and supporting employee health programs. Ensured accessible primary care for staff.

GT

Retainer Company Physician

Globe Telecom

Jul 2014 - Present (10 years 11 months)

Provided retainer company physician services, conducting medical consultations and supporting employee health programs. Ensured accessible primary care for staff.

I(

Retainer Company Physician

International Hotels Group (IHG)

Jul 2014 - Present (10 years 11 months)

Served as a retainer company physician, providing medical consultations and primary care to employees. Supported the health and wellness of the workforce.

CI

Retainer Company Physician

Citibank Philippines, Inc.

Apr 2014 - Present (11 years 3 months)

Provided retainer company physician services, conducting medical consultations and supporting employee health programs. Ensured accessible primary care for staff.

S1

Retainer Company Physician

Stellar MDC 100

Mar 2014 - Present (11 years 4 months)

Served as a retainer company physician, providing medical services and consultations to employees. Supported corporate health initiatives.

RI

Retainer Company Physician

Real Page, Inc.

Feb 2014 - Present (11 years 5 months)

Provided retainer company physician services, conducting medical consultations and supporting employee health programs. Ensured accessible primary care for staff.

IP

Retainer Company Physician

IBM Philippines

Feb 2014 - Present (11 years 5 months)

Served as a retainer company physician, providing medical services and consultations to employees. Supported corporate health initiatives.

WF

Retainer Company Physician

Wells Fargo

Jan 2014 - Present (11 years 6 months)

Served as a retainer company physician, providing medical services and consultations to employees. Supported corporate health initiatives.

MC

General Practitioner

MediCard LifeStyle Center

Jan 2014 - Present (11 years 6 months)

Provided general practitioner services, conducting medical consultations and offering treatment options. Supported patient health and wellness.

IG

Retainer Company Physician

Ibex Global

Oct 2013 - Present (11 years 9 months)

Served as a retainer company physician, providing medical services and consultations to employees. Supported corporate health initiatives.

MC

Retainer General Practitioner

Medicard MLC (Medical Lifestyle Center)

Aug 2013 - Present (11 years 11 months)

Conducted medical consultations, treatment options, and various medical evaluations including pre-employment, annual physical, executive check-up, and health/life insurance qualifying assessments. Provided comprehensive general practitioner services.

MI

Medical Administrator / Claims Assistant Manager

MediCard ClaimsPro Philippines, Inc.

Apr 2013 - Present (12 years 3 months)

Managed processes, workflow, quantity, quality, and medical outcome performance, developing and modifying procedures to meet goals and improve care quality. Reviewed and analyzed Utilization Management Metrics, making recommendations on patient bills and coding.

FI

Medical Consultant

Forever Rich International, Inc.

Mar 2013 - Present (12 years 4 months)

Served as a medical consultant, providing expert medical advice and guidance. Supported business operations with medical insights.

NH

Psychiatry Resident-in-Training Physician

National Center for Mental Health

Oct 2012 - Present (12 years 9 months)

Completed psychiatry residency training, gaining extensive experience in mental health diagnosis and treatment. Participated in patient care and academic activities.

LH

Internal Medicine Resident Physician

Las Piñas Doctor’s Hospital

Mar 2011 - Present (14 years 4 months)

Completed the first year of Internal Medicine residency training. Gained foundational experience in internal medicine patient care and hospital procedures.

PI

Retainer Company Physician

Proctor & Gamble Phils, Inc.

Feb 2011 - Present (14 years 5 months)

Performed primary care consultations, diagnosis, and treatment for employees. Facilitated referrals to medical specialists and tertiary institutions for advanced services.

SS

Medi-Spa Ship’s Physician

Steiner Transocean Celebrity “Century” Cruise Ship

Sep 2010 - Present (14 years 10 months)

Performed advanced facial rejuvenation techniques and procedures, including Botox Cosmetic, Dysport, Restylane, and Perlane treatments. Developed and implemented marketing and promotional activities to increase awareness and revenue for Medi-Spa services onboard.

S“

Medi-Spa Ship’s Physician

Steiner Transocean Ltd NCL (Norwegian Cruise Line) “Sky”

Jul 2010 - Present (14 years 11 months)

Performed advanced facial rejuvenation techniques and procedures, including Botox Cosmetic, Dysport, Restylane, and Perlane treatments. Conceptualized and executed seminars, advertisements, and promotional activities to boost Medi-Spa program awareness and revenue.

ML

Administrator / Physician

Medical Mission Banaybanay Cabuyao, Laguna

Apr 2008 - Present (17 years 3 months)

Conducted medical missions providing primary health care, emergency, and critical health care, including medicine distribution and allied health support services. Performed primary diagnosis, treatment, and emergency basic surgery for diverse patient populations.

HI

Processing Executive

HSBC Electronic Data Processing (Phils), Inc.

Oct 2004 - Present (20 years 9 months)

Served as a Processing Executive, handling data processing tasks and ensuring operational efficiency. Contributed to the smooth flow of electronic data operations.

CM

Administrator / Physician

CIVAC Medical Missions

Apr 2001 - Present (24 years 3 months)

Conducted medical missions providing primary health care, emergency, and critical health care, including medicine distribution and allied health support services. Performed primary diagnosis, treatment, and emergency basic surgery for diverse patient populations.

Education

Degrees, certifications, and relevant coursework

MC

Makati Medical Center

Medical Internship Program, Medicine

Activities and societies: Finalist, Best Intern in Dermatology, Emergency Medicine and Pediatrics

Completed a medical internship program, receiving commendations for training in Emergency Medicine and for conducting educational seminars in Community Medicine. Recognized as a finalist for Best Intern in Dermatology, Emergency Medicine, and Pediatrics.

US

University of Perpetual Help Systems

Doctor of Medicine, Medicine

Pursued medical studies, completing the Doctor of Medicine program. This period included significant clinical rotations and academic coursework.

DM

De La Salle University College of Medicine

Doctor of Medicine, Medicine

Activities and societies: Member, Red Cross Organization, DLSU – HSC chapter 1994 - 1998; Member, DLSU College of Medicine Basketball Team, 1994 - 1996; Member, DLSU College of Medicine Swimming Team, 1994 – 1996

Undertook medical education, earning recognition as Best Medical Clerk in Pediatrics and as a member of the Best Group in Preventive and Community Medicine. Received commendations for Best Community Social Project and Best Education and Training Seminar.

UT

University of Santo Tomas

Bachelor of Science, Biology

Completed a Bachelor of Science degree with a major in Biology. This program provided a foundational understanding of biological sciences.

Tech stack

Software and tools used professionally

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Joseph Francis Sera Jose - Coordinating Doctor - Inthrnational SOS (Phils), Inc | Himalayas