Joseph Echebiri

Provide professional consultation, patient education, and customer service; simplify complex medical information into clear guidance and support junior staff in communication and service delivery.

Managed daily pharmacy operations, supervised and coached junior pharmacists, and delivered patient-centered education to diverse clients, improving service quality and team performance.

Oversaw pharmacy operations, staff performance, and client satisfaction; led workshops on communication and workplace ethics and developed client interaction protocols.

Supervised daily pharmacy operations and trained staff in service delivery; engaged in community education programs to improve public health awareness.

Directed sales strategies and client relations while mentoring staff on communication and presentation skills to drive business performance.

Supervised pharmacists to ensure adherence to standards and conducted training sessions for interns and junior staff to strengthen clinical and operational practices.

Rotated across departments providing patient counselling and medication guidance, developing foundational experience in patient education and health promotion.

Provided professional pharmaceutical care and patient advice, strengthening interpersonal and communication skills with diverse clients.

Completed a Leadership and Management in Health programme to strengthen health leadership and management skills.

Completed the Executive MBA (Business Development Programme) focusing on business development and executive leadership.

Earned a Bachelor of Pharmacy (BPharm) degree with training in pharmaceutical sciences and patient care.