Joseph AnsongJA
Open to opportunities

Joseph Ansong

@josephansong

Seasoned Debt Recovery Executive with expertise in claims processing.

Ghana

What I'm looking for

I am looking for a role that challenges me and allows for professional growth.

I am a seasoned Debt Recovery Executive with a proven track record in the Insurance and Private Health Care Industry. My expertise centers around Claims Processing Systems, including Rxclaim and Petherposh/Medserve, as well as Financial Reconciliation and Query Resolution. I am organized and a dependable team player, tackling every work task with discipline and an effective work ethic.

Currently, I serve as an Assistant Debt Recovery Officer at Nyaho Medical Centre, where I assist in cheque collection, account statement updates, and query resolution. My previous role as a Claims Analyst involved processing and reconciling a significant volume of insurance claims, ensuring accuracy and timely resubmission to achieve financial targets. I have also engaged in various roles that have honed my skills in digital marketing, research, and customer service.

My commitment to fostering empowerment and consumer engagement is evident in my work as a Brand Promoter and Digital Marketer, where I actively engage with student entrepreneurs. I am eager to take on relevant responsibilities to achieve team goals in a fast-changing work environment.

Experience

Work history, roles, and key accomplishments

NC
Current

Assistant Debt Recovery Officer

Nyaho Medical Centre

May 2023 - Present (2 years 1 month)

Assisted in cheque collection, account statement updates, and database management. Engaged in query resolution and reconciliation while tracking debtors and formulating recovery plans. Acted as a liaison between insurance organizations and the hospital.

NC

Claims Analyst

Nyaho Medical Centre

Nov 2021 - Jan 2023 (1 year 2 months)

Processed and reconciled local and foreign insurance claims, ensuring data accuracy. Communicated with departments to facilitate patient admissions and insurance coverage, and prepared insurance claim forms.

PS

Service Delivery Manager

Pronto Delivery Service

Jan 2015 - Feb 2015 (1 month)

Managed daily order processing and maintained project deadlines. Coordinated with restaurants for external orders and ensured timely deliveries.

EN

Research Assistant

EMDIYA Network

Mar 2020 - Apr 2022 (2 years 1 month)

Assisted in a research program on digital tools for mental health access among youth. Coordinated focus groups and transcribed data for analysis.

Education

Degrees, certifications, and relevant coursework

University of Ghana logoUG

University of Ghana

Bachelor of Arts, Psychology

2017 - 2021

Studied Psychology with a focus on Adult Education, gaining insights into human behavior and learning processes. Developed skills in critical thinking, research methodologies, and effective communication.

Tech stack

Software and tools used professionally

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