Joseph Ansong
@josephansong
Seasoned Debt Recovery Executive with expertise in claims processing.
What I'm looking for
I am a seasoned Debt Recovery Executive with a proven track record in the Insurance and Private Health Care Industry. My expertise centers around Claims Processing Systems, including Rxclaim and Petherposh/Medserve, as well as Financial Reconciliation and Query Resolution. I am organized and a dependable team player, tackling every work task with discipline and an effective work ethic.
Currently, I serve as an Assistant Debt Recovery Officer at Nyaho Medical Centre, where I assist in cheque collection, account statement updates, and query resolution. My previous role as a Claims Analyst involved processing and reconciling a significant volume of insurance claims, ensuring accuracy and timely resubmission to achieve financial targets. I have also engaged in various roles that have honed my skills in digital marketing, research, and customer service.
My commitment to fostering empowerment and consumer engagement is evident in my work as a Brand Promoter and Digital Marketer, where I actively engage with student entrepreneurs. I am eager to take on relevant responsibilities to achieve team goals in a fast-changing work environment.
Experience
Work history, roles, and key accomplishments
Brand Promoter & Digital Marketer
Campus Hype Crew
Jul 2022 - Present (2 years 11 months)
Engaged student entrepreneurs and organizations to promote products and services. Managed social media promotions and created content to enhance business engagement.
Assistant Debt Recovery Officer
Nyaho Medical Centre
May 2023 - Present (2 years 1 month)
Assisted in cheque collection, account statement updates, and database management. Engaged in query resolution and reconciliation while tracking debtors and formulating recovery plans. Acted as a liaison between insurance organizations and the hospital.
Claims Analyst
Nyaho Medical Centre
Nov 2021 - Jan 2023 (1 year 2 months)
Processed and reconciled local and foreign insurance claims, ensuring data accuracy. Communicated with departments to facilitate patient admissions and insurance coverage, and prepared insurance claim forms.
Head of Social Media
UN Youth Ghana
Jun 2020 - Apr 2022 (1 year 10 months)
Managed social media accounts and increased engagement for campaigns. Developed strategies to enhance awareness and participation across platforms.
Field Enumerator
Ghana Statistical Service
Jun 2021 - Jul 2021 (1 month)
Conducted enumeration for the 2021 Housing and Population Census, listing structures and administering questionnaires to households.
Service Delivery Manager
Pronto Delivery Service
Jan 2015 - Feb 2015 (1 month)
Managed daily order processing and maintained project deadlines. Coordinated with restaurants for external orders and ensured timely deliveries.
Research Assistant
EMDIYA Network
Mar 2020 - Apr 2022 (2 years 1 month)
Assisted in a research program on digital tools for mental health access among youth. Coordinated focus groups and transcribed data for analysis.
Administrative Manager (Delivery)
Papa's Pizza Ltd
Jul 2019 - Oct 2019 (3 months)
Coordinated delivery operations, managed customer interactions, and improved delivery effectiveness. Handled customer inquiries and resolved issues.
Real Estate Sales and Marketing Officer
Londies Ghana
Jul 2018 - Sep 2018 (2 months)
Developed business proposals and marketing strategies to attract clients. Guided the executive team in decision-making for business development.
Education
Degrees, certifications, and relevant coursework
University of Ghana
Bachelor of Arts, Psychology
2017 - 2021
Studied Psychology with a focus on Adult Education, gaining insights into human behavior and learning processes. Developed skills in critical thinking, research methodologies, and effective communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
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