Open to opportunities

shannon agne

@shannonagne

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Detail-oriented data entry specialist ensuring accurate records, compliance, and reliable support.

United States

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What I'm looking for

I’m looking for a fast-paced role where I can manage high-volume data entry with accuracy, verify discrepancies, and help ensure compliance. I want to support customers through clear communication and grow my information security skills over time.

I’m a detail-oriented Data Entry Specialist with proven experience maintaining accurate records, verifying data, and supporting administrative operations in fast-paced environments. I focus on managing high-volume data entry, resolving discrepancies, and protecting data integrity.

In my current role as a Data Entry Clerk, I enter, update, and maintain large volumes of data in student information systems with high accuracy. I verify and correct discrepancies to ensure data integrity and compliance standards, process data from documents and digital systems, and prepare reports to support administrative staff.

Earlier experience strengthened my ability to communicate clearly and stay consistent under pressure, including call-based customer support, documenting interactions, and updating records in system databases. I also bring leadership exposure from an Assistant Manager role and I’m currently pursuing a Bachelor of Science in Cybersecurity to deepen my focus on information security and systems protection.

Experience

Work history, roles, and key accomplishments

Current

Data Entry Clerk

Current

Florida International University

Jan 2025 - Present (1 year 4 months)

Enter, update, and maintain large volumes of student data with high accuracy in information systems. Verify discrepancies, prepare reports, and support administrative teams with data integrity and compliance.

Data Entry Data Verification Microsoft Excel Report Preparation Documentation Data Integrity Compliance

Sales Associate

Dick's Sporting Goods

Jan 2025 - Mar 2025 (2 months)

Processed sales transactions and maintained accurate sales records in a fast-paced retail environment. Assisted customers with inquiries and provided product support.

Transaction Processing Customer Support Product Support High Volume Data Entry Problem Solving Time Management Accuracy Retail Operations

Call Center Agent

Open Touch Direct

Jun 2024 - Jan 2025 (7 months)

Handled high-volume inbound calls, resolving customer issues and providing technical support. Documented interactions and updated customer records in system databases while meeting customer satisfaction and response-time performance metrics.

Customer Service Technical Support Data Entry Documentation Problem Solving Time Management

Assistant Manager

Box Lunch

Aug 2022 - Jun 2024 (1 year 10 months)

Oversaw daily operations, scheduling, and team coordination while maintaining accurate inventory records. Trained employees on procedures and customer service standards, and managed cash flow and audits to support financial accuracy.